Why am I automatically loaded to Outlook when I don’t want to use that product. I want my hotmail account back now. How do I make this happen?

04. January 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , , , , ,

Today my account switched to Outlook which is a product I do not want to use.   Hotmail has been my account and it is what I have paid

for.  Who has the authority to change my email account without verifying that change with me, the customer, first?  When I entered this forum

I can see there are others who are equally frustrated and wanting an answer to the same question.   MSN makes it very easy to pay for

services on my credit card and impossible to get support for a problem that is clearly on their shoulders.   Would someone PLEASE send

me an answer on how to fix this issue. 

geblokkeerd account

19. December 2012 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , , ,

Ik heb gesproken met richard en ellen van de customer service, mijn account is geblokkeerd. het is niet mijn primaire account dus ik heb de gegevens niet naar waarheid ingevuld, bijvoorbeeld geboortedatum etc..

 

nu krijg ik de blokkering er dus niet af via die route, ik kan wel aantonen dat het mijn account is door informatie te delen over belangrijke e-mails die ik gestuurd heb, kan iemand hier zo snel mogelijk contact met me over opnemen.

 

ik heb dit account z.s.m. weer nodig, ook werkgerelateerd!

Is this email legitimate? Is my account going to be deactivated?

11. December 2012 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , , , , ,
I received an email that says it is from Windows Live Customer Care (*** Email address is removed for privacy ***).  It says this is my final warning that I need to upgrade my account or it will be deactivated.  It asks for my full name, user name, password, year of birth, and country.  Is this email legitimate?

ERROR 609

27. November 2012 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , , , , , , ,
Hi, I've received the following message: 
Attention FINAL WARNING
 Error Code: 609 
E-mail Services Mail Administrator  

 Dear Customer,  This is an automatic message from our server as a final reminder; If you no longer wish to use your e-mail account, then you can safely ignore this email. If you do want to keep your account active, then simply update the error code below;   

Error 609   

We apologize for any inconvenience and appreciate your understanding.  
Regards Mail Administrator. 

When I click on ERROR 609 it takes me to Windows 8 and Windows Server 2012 cumulative update: November 2012 - an article. 

I can't understand what I need to do next. Please help! Thanks.

Maria.

Recieved suspect email from Microsft Hotmail about deactivation

26. November 2012 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , , , , , , ,
I received an email from "Microsoft" that automatically went into my Junk folder stating "This email is from Windows Live Customer Care. We are sending it to all account owners for account upgrade. We are experiencing network congestion due to anonymous registration of email accounts. To prevent this, we are shutting down unconfirmed accounts and your account is scheduled to be deactivated. " Then it asks for my email info and password.

Is this a scam?

I use this account for business so I CAN NOT have it deactivated.

I just received an email from the Hotmail Team asking me to sign into a specified address to avoid having my accoutn canceled. I think this is a phishing expedition. Am I right?

21. November 2012 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , , , , , , ,

Here is the email:

 

Dear Valued Customer,

Due to congestion in all Windows Live Mail user accounts, there shall be a removal exercise of all used and unused Hotmail/Msn Accounts. Windows Live would be shutting down several accounts as your email address needs to be added to the new Windows Live database. We programed to stop and delete unused email account, you may permanently stop receiving messages to this Email address if not verified.

You will have to confirm your Hotmail/MSN account. So you are required to logon to your Online Account with the provided link below. For immediate access

Click on the provided link below, then login with your correct username and password to Validate:

{not even a hotmail link so removed}

NB: Failure to update your account will result to a permanent closure.

Sincerely,
Windows Live Team.

Fishing scheme or real?

15. November 2012 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , , , , , ,

I received the following from Microsoft:

 

"Dear Customer,
Windows Live Hotmail® accounts has been growing really fast.

Our records indicate that your account hasn't been updated as a part of our regular account maintenance. Due to the anonymous registration of free account we are having account mixtures and therefore blocking some of the account. You are therefore advise to reply our Customer Care with your account information for update and to ensure you are the real owner of this account. Do this by clicking the reply button.
*Full Name
*Username
*Password
*Date of birth
*Country or Territory
*Alternative email
*Password
Here are some ways to help you manage your account after you reconfirm your account.
  1. Create an archive - Set up a folder on your PC’s hard drive where you can save large attachments. Then just delete them from your inbox. You’ll still have them and your inbox will be that much smaller.
  2. Make your filters work for you- Did you know you can set up your Hotmail account to immediately delete junk e-mail? Go to Options, and click Filters and reporting. Under the “Delete junk e-mail” section, select Immediately to delete junk e-mail right away. Once you’re finished, click Save and you’re done.
  3. Delete a bunch of mail at once- Go to your Junk and Deleted folders, and clear them out by clicking the “Empty” button in the action bar.
If you have more questions, please read our help topic on Hotmail storage.
Sincerely,"
 
Is this a valid Microsoft hotmail request?

Merged Windows Live Messenger and Skype Accounts

07. November 2012 · Write a comment · Categories: Messenger · Tags: , , , , ,

** POSTING ON BEHALF OF A CUSTOMER **

I have merged my Windows Live Messenger and my Skype account. Can I undo the merge? If so, how do I do it?

 

Thanks!

« Older articles