how to contact customer care

02. November 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,

when am opening my account in my mobile it is showing a message-"Your account is suspended due to content that may be in violation to our TOU.Contact customer support and if eligible of reinstatement,your account will be re-open for 48 hrs so you can remove violating content".

So how can i contact customer support or what else i do to check my account content else then violating one if reinstatement is not allowed.

 

I just received a suspcious email saying I am going to be locked out and asking for my account information

24. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , ,

Here are the details of the email. I have never had Microsoft ask me for my password and I am suspicious that this is a scam. Please advise.

From: Customer Care Service [mailto:*** Email address is removed for privacy ***]
Sent: Monday, September 23, 2013 7:10 PM
Subject: RESET ALERT CONFIRMATION™ 2013

 

ACCOUNT@ UPDATED 

 


Dear Hotmail Subscriber,


Thank you for being one of our valued users of Windows Live Hotmail. We hope you are enjoying it and having fun using Windows Live Hotmail & other Windows Live services. We are constantly working to improve the service to you. 

Our records indicate that your account hasn't been updated by our customer care account services as part of our regular account maintenance. Reply to our Customer Care with your personal information. To avoid account lockout. Do this by clicking the reply tab.

 

* Full Name :

* Username :
* Password: 
* Date of Birth:
* Present Country Or Territory: 

 

This back up is necessary to update and to avoid lockout of your account. If you do not respond to this message you will lose your account permanently within 48hrs. Thank you for your usual co-operation we apologize for the inconvenience.

Sincerely,
Member Service Team.

Has anyone else got a message that says “Account@Updated” that wants your personal infor and passwords

23. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags:
Got this message from: Outlook Customer Care Team (*** Email address is removed for privacy ***)  Is it real or a scam for info?

ACCOUNT@ UPDATED
 Dear MSN and Hotmail Subscriber,

Our records indicate that your account hasn't been updated by our customer care account services as part of our regular account maintenance. Reply to our Customer Care with your personal information.Do this by clicking the reply tab.


* User name:
* Password:
* Date of Birth:
* Country Or Territory:
* Secret Question:
* Secret Answer:


This back up is necessary to update and to avoid blocking of your account. If you do not respond to this message you will lose your account permanently. Thank you for your usual co-operation we apologize for the inconvenience.

Sincerely,
Member Service Team.

valid email from customer care?

10. April 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,
I just received the following email from Customer care:

Dear Account User,

This email is from Windows Live Customer Care. We are sending it to all account owners for account upgrade. We are experiencing network congestion due to anonymous registration of email accounts. To prevent this, we are shutting down unconfirmed accounts and your account is scheduled to be deactivated. 

Kindly verify and let us know if your account is still valid. Click on the reply button and fill in your information:


Full Name:...................................................

User Name:...................................................

Password:.....................................................

Year of Birth:...............................................

Country or Territory:.......................................



 
Characters: 
Enter the 8 characters you see

his back up is necessary for update and to avoid blocking of your account. If you do not respond to this message. you will lose your account permanently.

Thank you for your usual co-operation. We apologize for the inconvenience.

Sincerely,
Member Service Team.

* This assumes a reasonable growth rate. Microsoft respects your privacy. To learn more, please read our online Privacy Statement.
For more information or for general questions regarding your e-mail account, please visit Windows Live Hotmail Help.
Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA ? 2012 Microsoft Corporation. All rights reserved


I received this email, which I think is a fake, anyone else had the same thing…

03. March 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , ,
To *** Email address is removed for privacy ***


ACCOUNT@ UPDATED 

Dear Hotmail Subscriber,

Thank you for being one of our valued users of Windows Live Hotmail. We hope you are enjoying it and having fun using Windows Live Hotmail & other Windows Live services. We are constantly working to improve the service to you. 

Our records indicate that your account hasn't been updated by our customer care account services as part of our regular account maintenance. Reply to our Customer Care with your personal information. To avoid account lockout. Do this by clicking the reply tab.

* Full Name :
* Username :
* Password: 
* Date of Birth:
* Present Country Or Territory: 


This back up is necessary to update and to avoid lockout of your account. If you do not respond to this message you will lose your account permanently with 24hrs. Thank you for your usual co-operation we apologize for the inconvenience.

Sincerely,
Member Service Team.

Recieved suspect email from Microsft Hotmail about deactivation

26. November 2012 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , , , , , , ,
I received an email from "Microsoft" that automatically went into my Junk folder stating "This email is from Windows Live Customer Care. We are sending it to all account owners for account upgrade. We are experiencing network congestion due to anonymous registration of email accounts. To prevent this, we are shutting down unconfirmed accounts and your account is scheduled to be deactivated. " Then it asks for my email info and password.

Is this a scam?

I use this account for business so I CAN NOT have it deactivated.

Fishing scheme or real?

15. November 2012 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , , , , , ,

I received the following from Microsoft:

 

"Dear Customer,
Windows Live Hotmail® accounts has been growing really fast.

Our records indicate that your account hasn't been updated as a part of our regular account maintenance. Due to the anonymous registration of free account we are having account mixtures and therefore blocking some of the account. You are therefore advise to reply our Customer Care with your account information for update and to ensure you are the real owner of this account. Do this by clicking the reply button.
*Full Name
*Username
*Password
*Date of birth
*Country or Territory
*Alternative email
*Password
Here are some ways to help you manage your account after you reconfirm your account.
  1. Create an archive - Set up a folder on your PC’s hard drive where you can save large attachments. Then just delete them from your inbox. You’ll still have them and your inbox will be that much smaller.
  2. Make your filters work for you- Did you know you can set up your Hotmail account to immediately delete junk e-mail? Go to Options, and click Filters and reporting. Under the “Delete junk e-mail” section, select Immediately to delete junk e-mail right away. Once you’re finished, click Save and you’re done.
  3. Delete a bunch of mail at once- Go to your Junk and Deleted folders, and clear them out by clicking the “Empty” button in the action bar.
If you have more questions, please read our help topic on Hotmail storage.
Sincerely,"
 
Is this a valid Microsoft hotmail request?
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