this is what I receive ALL the time when trying to get a old email to review.......... There was a problem with the Outlook service (a temporary network connectivity issue that has nothing to do with your computer).........This is one of many issues I am having and another is your customer service. Last time I told them that I updated my browser and I had downloaded Silverlight (microsoft) just like I was told to do. In response I got ...have you tried to upgrad your browser and downloaded silverlight! Obviously you guys don't care to much for what I just said I did or there is so many problems your facing that you guys are just numb the minute you start getting into the issues facing you for the day.

Either way this has been a ongoing problem and there are other issues that I won't bore you with since I cannot get ONE PROBLEM RESOLVED with microsoft outlook. You guys want to be number one in the industry and you cannot handle your communications system. That tells me that there is so much time spent back-slapping NEW ideas and hand shaking going on with new concepts. The problem is that it must be boring for Microsoft to solve customer service issues because I have read the forums and they are  going through it too. OUR EMAIL SYSTEM IS BROKE!!! There is a problem and so no one has a solution to it. WHY CAN'T WE AT LEAST HAVE SOMEONE TELL US THAT THIS WILL NOT BE TAKEN CARE OF SO WE CAN AT LEAST FIND OTHER WAYS TO EMAIL SOMEONE WITH OUT ISSUES.!!!!!!!!!!!!!!!! yOU GUYS REALLY HAVE MISSED THE BOAT ON THIS. and I am the easiest going guy there is and you have no idea unless it happens to you that your email system has been giving you fits for over 8 months.

Lastly is there a new idea to fix my problem and many other customers too that I have read. How do you correct being able to look up old emails.
Your message I receive is right ...it is not my computer that is wrong, it is a temporary network connectivity issue that has lasted for over 8 months..

Todd Hallstrom
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