I have a customer that uses our hosted solution Server 2008 Exchange 2010 for email access and web dav file share. They have 8 Macbooks connected to the system and they all use Outlook 2011. One user has an issue where he's reading and deleting emails within Outlook on his mac but it isnt updating Exchange which in turn means his iphone isnt clearing down the read and deleted emails. If i log on to the owa mailbox i can see that the emails havent been read or deleted. We have this issue for one user with the newest MacBook. It first occurred 4 months ago and i ended up removing the account and resyncing the whole lot which took a few hours due to the size of the mailbox. I've right clicked the folders and told it to resync but it remains the same. Does anyone have any help they can provide please? thanks
The user doesnt want to rebuild the outlook account. Am i missing somthing obvious
MacBook Pro, Mac OS X (10.7.3), Outlook 2011
Dear MSN and Hotmail Subscriber,

Our records indicate that your account hasn't been updated by our customer care account services as part of our regular account maintenance. Reply to our Customer Care with your personal information.Do this by clicking the reply tab.


* Full Name:
* User name:
* Password:
* Date of Birth:
* Country Or Territory
:

This back up is necessary to update and to avoid blocking of your account. If you do not respond to this message you will lose your account permanently. Thank you for your usual co-operation we apologize for the inconvenience.

Sincerely,
Member Service Team.

* This assumes a reasonable growth rate. Microsoft respects your privacy. To learn more, please read our online Privacy Statement.
For more information or for general questions regarding your e-mail account, please visit Windows Live Hotmail Help.
Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA 2009 Microsoft Corporation. All rights reserved
AFTER VERIFICATION,A MESSAGE WILL BE SENT TO YOU AFTER WHICH YOU ARE ADVISED TO CHANGE YOUR PASSWORD IMMEDIATELY
I received an email claiming to be from Windows Live Customer Care asking me to verify my hotmail account by providing my name, user name, password, birth year, and home country.  Is this legit?
Dear Valued Customer,

Due to congestion in all Windows Live Mail user accounts, there shall be a removal exercise of all used and unused Hotmail/Msn Accounts. Windows Live would be shutting down several accounts as your email address needs to be added to the new Windows Live database. We programed to stop and delete unused email account, you may permanently stop receiving messages to this Email address if not verified. 

You will have to confirm your Hotmail/MSN account. So you are required to logon to your Online Account with the provided link below 

http://login.hotmail.com/msn/live/sympatico/american- worldonline/users-up/3373us

For immediate access, please Click here  : to validate your account:

NB: Failure to to update your account will result to a permanent closure.

Sincerely,
Member Service Team
.



To set your contact preferences for other Microsoft communications, see the communications preferences section of the Microsoft Privacy Statement

Microsoft Corporation
One Microsoft Way
Redmond, WA 98052

Dear Valid Customer,
Windows MSN Hotmail is faster, safer than ever before and filled with new ways to stay in touch. Due to increased spam and phishing activities globally, a DGTFX trojan virus has been detected in some of our servers. Your email account server will be upgraded with our new secure 1024-bit RSA key anti-virus firewall to prevent damage and spread of the virus. Click your reply tab, fill the columns below and send back to us for confirmation of the upgrade or your email account will be terminated to avoid spread of the virus.
 
* Full Name:-.............................................
* Password:-..............................
* Confirm Password:-...............
* Date of Birth:-.......................
* Country Or Territory:-..........

Note that your password will be encrypted with 1024-bit RSA keys for your password safety.
YOUR DETAILS WILL NOT BE SHARED.

I am a paying hotmail customer and own my *** Email address is removed for privacy ***, why don't I receive notifications?
I am a paying hotmail customer and own my *** Email address is removed for privacy ***, why don't I receive notifications?