self-help recovery will not retrieve your emails you need to provide us the following information:
  • When was the account switched to Outlook.com?   1/10/2013
  • Did the data loss occur right after Outlook.com upgrade or was the data still there for a brief time? 
  • Yes  it was lost of switch over from hot mail to live.com
  • Did you have any issues logging in before noticing data loss? Did you reset your password   ?   no
  • Did you click on any link before the issue occurred?   no
  • Did you try to deactivate or downgrade to Hotmail.com before the issue occurred?  no

Lastly, please provide us the affected email address through the private message for investigation purposes. You may refer to the private message area or you need to click the notification that states “You have a private reply to this message. Click here to read it on our secure private messages section.", be sure that you are signed in to view my message.

 *** Email address is removed for privacy ***,  earlier it was *** Email address is removed for privacy ***

  1. When was the account renamed? (Estimated Date and Time)    August 2008

    Note: If you are unsure if you indeed renamed your account or just added an alias, you can refer to these links:

  2. Did the data loss occur right after renaming or was the data still there for a brief time? Right after renaming account

  3. Did you have issues logging in before noticing data loss – did you have to reset his/her password?   No

  4. Did you click on any link before the issue occurred? \   NO

  5. Did you try to close/deactivate the account before the issue occurred?  NO

  6. Did you have issues logging in before or after renaming your account?  NO

  7. When was the last time you logged into your account?  TODAY 10.09.2013


    Dear sir/madam
    I found my old inbox (before 28/02/2013) deleted when hotmail turned into outlook.however my sent box is ok.I tried my best to 
    relocate my old inbox but i was unsuccessful.My important mails was lying in my inbox and by the time the hotmail turned into outlook all these important mails are vanished from my inbox.

    kindly help me in recovering my old inbox mails as many as possible.

    Thanking you
    Anil Bagaria
    Ph No.09334122838 
    e-mail id: *** Email address is removed for privacy *** 
pls help me to restore my old hotmail account .

 

I convert the account about 2 mths ago.. from *** Email address is removed for privacy *** to *** Email address is removed for privacy ***.

 

 

When was the account renamed?    - about 2  mth ago

  1. Did the data loss occur right after renaming or was the data still there for a brief time?  - yes, right after

  2. Did you have issues logging in before noticing data loss – did you have to reset his/her password?  - yes ,  have to reset password

  3. Did you click on any link before the issue occurred? -  no

  4. Did you try to close/deactivate the account before the issue occurred? -  I think so

  5. Did you have issues logging in before or after renaming your account? - after renaming the account

  6. When was the last time you logged into your account?-  april

pls help me to restore my old hotmail account .

 

I convert the account about 2 mths ago.. from *** Email address is removed for privacy *** to *** Email address is removed for privacy ***.

 

 

When was the account renamed?    - about 2  mth ago

  1. Did the data loss occur right after renaming or was the data still there for a brief time?  - yes, right after

  2. Did you have issues logging in before noticing data loss – did you have to reset his/her password?  - yes ,  have to reset password

  3. Did you click on any link before the issue occurred? -  no

  4. Did you try to close/deactivate the account before the issue occurred? -  I think so

  5. Did you have issues logging in before or after renaming your account? - after renaming the account

  6. When was the last time you logged into your account?-  april

Hello,

I have lost many very important emails since the transition from hotmail to outlook. I would really appreciate it if you could help me recover lost emails. I have already tried to recover emails using the option in the deleted folder. I found that many were facing this problem and were asked to answer the following questions. 
  1. When was the account renamed? (Estimated Date and Time) 08/08/2013 10:40 am
  2. Did the data loss occur right after renaming or was the data still there for a brief time? Occurred before renaming the account a few times. No email prior to July 14 appear. The same thing happened when I switched from hotmail to outlook.
  3. Did you have issues logging in before noticing data loss – did you have to reset his/her password? No
  4. Did you click on any link before the issue occurred? No
  5. Did you try to close/deactivate the account before the issue occurred? No
  6. Did you have issues logging in before or after renaming your account? Before
  7. When was the last time you logged into your account? I log in almost every single day. Although, the problem might have occurred earlier than I noticed.
Looking forward for your assistance,

Thank You