I think Microsoft Outlook for Mac should not be sold to the public until it is fixed completely.
I used the Export in the Outlook into an external USB disk but it failed. The .olm files could not be Exported. Several times it went into Rebuild of Microsoft Database Utility which also did not fix the problems. It was so easy to Export the Outlook database
in PC but very difficult to Import into Outlook for Mac and now impossible to Export from Outlook for Mac. I do regret getting the Outlook for Mac.
Tried to run Office 2011 for Mac 14.2.3 update.
Can't run it because it says the apps Microsoft Database Daemon and SyncServicesAgent are still open.
How do I close them?
Am trying to move contact records from Outlook for Windows 2010 to Office for Mac 2011. I have saved the records as a csv dos file and as a csv windows file. I have tried to import them to the Mac but whilst the process seems to work no contacts can be seen in the contacts folder under any of the categories including junk.
I have rebuilt the database and tried both the windows and dos csv's but no difference. The only thing that changes is the value for the number of items which is now showing 4341 items and increases each time I import!
Any help would be appreciated!
Thanks,
Chris
I have a problem restoring my Outlook files after a time machine backup. My Main Identity can't be rebuild due to an unknown Outlook error. I have looked up numerous articles about this problem and it seems to be common on Mac OS X.
What I want to achieve is, that all my Emails, Account settings, calendar settings and contacts are as they were before the time machine backup. I have switched to MAC about a year ago and therefore have an old .pst file, which I migrated back then. (It didn't move all emails without notifying me, but I managed to move these manually as I still have the old Microsoft laptop)
Several MAC experts back then assured me that Outlook can be fully restored from the time machine as all other data and files on my mac. So far that seems to be true apart from my Outlook files. I have exported all settings and my Outlook content to an .olm file. But I only did that once, about 11 months ago. (Because the MAC gurus all explained that this manual backup is not necessary anymore with the time machine backup running all the time) So that doesn't help either as I am missing the mails & data from 11 months.
What happened so far:
After the time machine backup Outlook tried to rebuild my Main Identity but always fails to do so in Step 4 of 5 (recovering data). "Your database could not be rebuild" is the message I get from the MS Database Utility all the time.
I looked the problem up on several IT forums and support sides and...
...that's what I have done so far:
1. create a new identity: Worked fine, but Outlook is then completely empty. All mails, calendar entries, etc. are gone
2. I copied the identity files (about 4.7 GB) incl. the folder structure into the new identity, but this steps leads me back to step 1, as Outlook prompts to rebuild the database again and fails with the same error messages.
Tried this several times with recovered database folder and files from different dated backups.
My idea now is, to uninstall Outlook completely, re-install it and copy the files into the Main Identity again, as there should be no reference to older versions, which seems to be the problem. I haven't done that yet. I am not an expert and therefore hope to find a workable solution here on this platform.
Operating System: Mac OS X, 10.6.8
Office version 2011 for Mac: 14.2.2
Thanks in advance
Split From: "MAC OS X 10.7.3 and MS Outlook 2011 - "Could not change to that identity" error"
I've gotten the same Outlook error with a brand new (as of today) Mac and a brand new install of Office 11 for Mac.
None of the solutions has helped. I've rebuilt the database, deleted all identities, updated Office, tried Outlook with a new user account (for the Mac) and moved the Office Identities folder to the desktop.
I still get the same error with Outlook. All of the other applications launch OK.
Apparently, then, the issue is not with my User folder, but with the MS Office files themselves.
I can't think of anything else to do except uninstall Office and start over, or find an email client that might actually launch and work.
This is beyond extremely frustrating.
I have looked through the many entries on solving the issues with rebuilding the Outlook Database
Do not know what caused the "crash" - Outlook worked fine yesterday - but suddenly a rebuild was required and all went sour from there
- Have tried restore old versions from TimeMachine (several old versions - weeks and months)
- Have tried to create new entity
- Tried copy in Finder etc
Everytime rebuild starts fine with scanning and control - then starts loading fine - almost at the end stops - tries to rebuild - and then abort with a message that the database could not rebuild - same result every time - independant of approach
My db is about 1.8 Gb and I have 60Gb free space on my Mac
Mail system is stand alone (not exchange)
Getting pretty concerned (and tired) after hours of trials without progress
Lucky that I an receieve new mails through my iPhone - but getting stessed of not having access to full Outlook
Any fresh ideas and help is highly appreciated !!
Do not know what caused the "crash" - Outlook worked fine yesterday - but suddenly a rebuild was required and all went sour from there
- Have tried restore old versions from TimeMachine (several old versions - weeks and months)
- Have tried to create new entity
- Tried copy in Finder etc
Everytime rebuild starts fine with scanning and control - then starts loading fine - almost at the end stops - tries to rebuild - and then abort with a message that the database could not rebuild - same result every time - independant of approach
My db is about 1.8 Gb and I have 60Gb free space on my Mac
Mail system is stand alone (not exchange)
Getting pretty concerned (and tired) after hours of trials without progress
Lucky that I an receieve new mails through my iPhone - but getting stessed of not having access to full Outlook
Any fresh ideas and help is highly appreciated !!
We have a user whose main identity database is corrupt, and the database utility just hangs with no progress, even left running overnight.
The disc itself checked out clean, but it appears the identity is beyond repair.
Is there any way to salvage some of the mail stored locally in that identity?
We use Exchange, but have pretty strict size limits, resulting in most folks saving mail locally.
There was a recent Time Machine backup (though I'm not sure if that database is corrupt), but we're getting a "you don't have access" error when I try to restore it, so I can't test it.
Thanks in advance for your advice!
Unfortunately, I completed all the updates through the MS AutoUpdater one after another this past Thursday evening without getting any message warning me of any potential consequences vis a vis the problems presented in this forum. I have spent many hours
trying all of the methods that MS and others have posted related to installation of SP2, but have not seen any solutions related to the upgrade to 14.2.2. I get the same message from the MS Database Utility that it cannot rebuild my database. Any thoughts
on the best method to get back all my contacts, calendar, messages, etc. as quickly as possible? Should I uninstall Office for Mac 2011 altogether and then re-install? How do I go about uninstalling everything without losing my Outlook database??
I have been fighting this issue over the last few weeks for a client and I am out of idea on how to fix this.
First, some background on this client:
* they have ~50 users, all using Mac computers on a pure Mac network
* the shared calendar is from a local exchange server on the network using "user name and password" authentication.
* the directory service logs in with their Exchange account
* there are no delegates
* there are no digital certificates used
* there are no local accounts. All users log in via a network login.
* only one user is experiencing this error
* I have rebuilt the users Outlook database multiple times. Doing so will correct the issue for a day, then the shared calendar disappears again.
* I have reinstalled OS X from a USB thumb drive. This had no effect.
* I have removed and reinstalled MS Office 2011 for Mac. No effect.
* I have not erased and recreated the users network account nor have I recreated the Exchange account yet (this is my last resort)
Basically the user states that only their calendar is affected. Their e-mails both sending and receiving work fine, even after the calendar disappears. They state that they will be using Outlook, leave it open and use a different program (of which they
have nothing different installed from their co-workers) or just be creating/reading e-mails and when they check their calendar, the company/shared calendar has vanished.
Rebuilding the Outlook Database on the default ID will NOT correct this issue. Finding an older "backup" ID, setting that to default and then rebuilding it allows the user to see their calendar and the Office Reminder window.
I am at a loss here. Any help is greatly appreciated.
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