Both of my daughters have a child account profile in Outlook.com.
One can use the Outlook.com app on her phone perfectly, but the younger one gets an error.
I decided to try changing the younger one's date of birth, as her birthday is just around the corner anyway.
But, I can't edit the date of birth on her profile. I can on my profile, but on hers, it's disabled. I figured it's a child safety feature.
So, I tried to access the profile through Family Safety, but I don't see any way to change the date of birth there either. I tried to see the profile through the Xbox Live and on the Xbox, but I don't want to promote her account to an adult - I just want her to have the same access as her sister.
I tried setting up the Outlook.com as an exchange account on the Samsung phone, but, of course, it didn't work right. The email works...but the shared Outlook.com calendar doesn't populate at all, and that defeats the entire point of the phones - which was to help them to be more organized. These phones were a gift to my daughters - early birthday presents from their aunt, and I can't just get rid of them.
I read that I should be able to create an inquiry in the secure support area for this issue - but just ended up clicking around in circles trying to find a way to submit a secure question regarding Outlook.com or anything similar.
I really don't want to lose her email address. If I have to close the account, the email address is lost forever.
Is there anyway to get support on the date of birth change?
I added wrong date of birth in my account , how can i change this
I accidently changed my husband's date of birth and he is now locked out of his microsoft account because of parental controls. Please help.
Thanks.
Hi ! SIR/ Mam
Sub : problem with Family set up .
Thanks for your suggestion that as before that i ask u the question and for that u given the reply and i tried to do changes my personal information in Microsoft account as per your suggestion but after that i click on the save tab but it is showing the error as The birth day you selected doesn't exist in this month. Please try again but it is my correct date of birth 16 October 1988 but it is showing the error . please solve my problem still my problem is not solved foe family setup .please help me out in this
Thanking you
regards
Lucky
Hi ! SIR/ Mam
Sub : problem with Family set up .
Thanks for your suggestion that as before that i ask u the question and for that u given the reply and i tried to do changes my personal information in Microsoft account as per your suggestion but after that i click on the save tab but it is showing the error as The birth day you selected doesn't exist in this month. Please try again but it is my correct date of birth 16 October 1988 but it is showing the error . please solve my problem still my problem is not solved foe family setup .please help me out in this
Thanking you
regards
Lucky
Receive emails requesting User Name, Password, DAte of Birth and Countrh of origin. I do not respond but keep getting the same email. Reported to
Report_Spam but referred to the community. Thanks.
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