Question about Outlook Express

Dear Eugene R. and the rest of the Microsoft team,

Please don't brush me off and be unavailable to respond to.  Last time I emailed about this problem I was forwarded to a posting of another person who had the same problem.  The response from Microsoft was that they would create a private thread for him, which ofcourse was unavailable for me to read.

The following statement which says nothing was not helpful and untrue.
"I've created a private message with an escalation path specifically for you. To view it, you need to click the notification that states “You have a private reply to this message. Click here to read it on our secure private messages section."" 

Please make yourself available to help IF it is possible for me to track down my deleted emails.

Thanks,
Rom