Move BT Office365 subscription direct to Microsoft

14. November 2013 · Write a comment · Categories: Uncategorized · Tags: , , ,

We currently get to use office365 as part of a business package with BT. We would like to move our domain away from BT to a dedicated server but need to keep the email accounts open.

 

Are we able to transfer our subscription to Microsoft so we can keep the mailboxes active. Also are we able to upgrade the package if required. We only get POP and SMTP access and really need the hosted exchange option.

 

Thanks in advance

Email accepted by hotmail but not delivered

06. November 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , ,
Hi all.

I have a special situation with mail being sent to hotmail from a dedicated server.
Mail is not rejected by hotmail, but it's never delivered, nor bounced.
IP reputation is good as seen at SNDS, and reverse resolution and SPF are all right.
If email is not rejected and not bounced by hotmail, why do outlook.com users not receive those emails?

Any clue? Thanks!

relay server issue?

31. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,
Hi guys,

This domain, as much others, are allocated on one (of 20) dedicated servers.

Since a couple of weeks, many customers, have in troubles to send emails, from their own domain names, to hotmail.com accounts.

One server have a lot of accounts (close to 200) with 1/4 emails each domain.

This is the problem:

1) From one email (hosted on that dedicated server) I send an email to a hotmail.com account

2) Mails leaves the server with NO errors. Server's logs said: Completed, OK!

3) That email never reaches hotmail inbox nor spamm nor any folder... email, never arrives.

4) If I send some email, FIRST, from that hotmail.com to my personal email OUTSIDE hotmail.com, I receives that email at my personal one

5) Then, I REPLY that email and ARRIVES to hotmail.com account

As described to here, it looks like a relay issue.