‘Deleted Items’ Folder Emails Won’t Empty (Outlook 2010 – Mac OS X 10.9.2)

19. April 2014 · Write a comment · Categories: Outlook for Mac · Tags: , , ,

Hi,

I am unable to 'Empty' the Deleted Items folder in Outlook 2010 on a Mac with OS X 10.9.2. The folder is stuck with a badge number '85', and when I manually empty the folder by right clicking, I see a progress bar and the folder empties but the badge number '85' does not go away. When restarting Outlook, the Deleted Items folder once again has the 85 emails in the folder. They just never go away. I have cleaned up my email boxes and opened Outlook by holding option and rebuilding but that did not fix the issue. I have also indexed my spotlight with no luck. Indexing has helped in the past, but not in this instance. 

Any help would be greatly appreciated.

Thanks in advance!

I am unable to delete the Delete Items folder

01. March 2014 · Write a comment · Categories: Uncategorized · Tags: ,
I recently purchased a Toshiba C50-A-1DR laptop equipped with Windows 8. Whilst using Windows Live Mail I cannot delete the Deleted Items folder which is filling up. When I select the Delete Items folder and then press right click I receive the option to clear the folder. Once selected I receive a message 'An unknown error has occurred. Some items in the Deleted Items folder could not be deleted. A problem has occurred please try again'. Trying again produces the same result 

Live Mail Deleted Items

13. February 2014 · Write a comment · Categories: Uncategorized · Tags: ,

When I delete an email using the delete key it does not go into the Deleted Items folder.  I do not see it anywhere - my deleted items folder is empty and I do not have it set to delete on exit.

How do I recover a lost draft email message ? Outbox messages disappear and are not stored anywhere !

25. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,

Hello,

 

I've accidentally deleted an important message I was working on in my Draft folder using Hotmail/Outlook on Iphone 4s. It is not showing up in the Deleted Items folder. Is there any way I can recover it?
 

Since today morning I've face several problems with sending emails it gets stuck in the outbox untill and suddenly disappears and are neither stored in the deleted items folder or back in the drafts folder! Believe me i've checked even the restoring email function to get deleted emails back but it's not there and also tried to remove my hotmail and restart the iphone and configurate it all over again but nothing could be found! and i've send several emails that have disappeared afterwards too ! Somehow it doens't synch or gotta be something with the server. every email slows down and gets stuck in the outbox for ages!

 

I was just teasing my boyfriend and send him some email and conversations but he never got them and i can't find those emails anyware!!!!

 

Please help me with this issue! I'd more than glad and thankful if you could answer me in a private thread !

 

Thanks in advance!

 

Talar

 

 

Outlook deleted items folder only keeps 30 days

17. July 2013 · Write a comment · Categories: Outlook for Mac · Tags:
The Deleted Items folder only contains 30 days worth of deleted emails. Last week, my boss unexpectedly needed to look for an item he deleted about 6 weeks ago, only to discover that all of his items over 30 days old were gone.
 
I have researched this extensively and discussed it with my IT support group, but have not been able to find any answers - and I can't figure out how to stop these messages from being automatically deleted after 30 days.  
 
I have Outlook 2011, an iMac running OS X (version 10.8.4), and am connecting to an Exchange 2007 server.  

I have checked the Mailing List Manager and Rules (no items listed in either), made sure the Schedule for Empty the Deleted Items Folder is disabled (was never enabled), and changed the policies set in the Exchange server to keep messages in the deleted items folder for 365 days (this was previously set to 14 days, so it did not appear to be having any effect, either before or after it was changed about a week ago).  But still, every day, messages over 30 days old get deleted.  I have also used owa to attempt to recover the deleted items, but they are no longer accessible so I believe they are permanently lost.
 
I don't think there is any way to recover what has been lost (and I have been advised on setting rules to move things to other folders before they can be deleted), but I would like to know if this setting can be changed in Outlook (since I have changed the relevant settings in Exchange without any effect).
 
Help!
Thanks!

Messages in Deleted Items file will not delete

20. February 2013 · Write a comment · Categories: Outlook for Mac · Tags: , ,
I can't delete several hundred messages in my Deleted Items folder. None of these messages have a name or information showing, just a flag icon. Can anyone tell me how to delete them?

How can I retrieve a deleted mail in Hotmail even after emptying my Deleted items folder?

28. December 2012 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , , , ,
Hi,

I have accidentally deleted one of the important mails I received from my Hotmail Inbox. Later I emptied the Deleted items folder as well. Please tell me how can I recover that deleted mail?

Thanks,
Suryakiran.

How can I retrieve a deleted mail in Hotmail even after emptying my Deleted items folder?

28. December 2012 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , , , , ,
Hi,

I have accidentally deleted one of the important mails I received from my Hotmail Inbox. Later I emptied the Deleted items folder as well. Please tell me how can I recover that deleted mail?

Thanks,
Suryakiran.

Outlook 2011 for Mac deleted my folders

01. November 2012 · Write a comment · Categories: Outlook for Mac · Tags: , , , , , , ,
I have Outlook 2011 for Mac. I tried to empty my Deleted Items folder and instead it permanently deleted all the subfolders I had under my Inbox On My Computer. How do I get them back? No, they are not in the Deleted Items.

MASSIVE Deleted Items folder causing rebuild message

18. July 2012 · Write a comment · Categories: Outlook for Mac · Tags: , , , , , ,
Hello all,


One of our employees here has been getting the message telling her she needs to rebuild her database. The database was rebuilt, but after Outlook failed to open. I switched her back to the old identity (pre rebuild) and Outlook opens again.

The problem only appears after she opens her deleted items folder to find an email. Apparently her deleted items folder has over 30,000 emails.... She says whenever she tries to empty it it takes too long so she cancels it.

I want to start a brand new Identity for her but she doesn't want to lose all her other emails that have been organized into other folders. I thought about exporting the messages into a .olm but in my testing i found that when import it back into a new identity it brings the deleted items folder with it.

Is there an easy way for me to get rid of her deleted items folder from her current identity? I dont want to do it from within Outlook because it would take too long, and its possible it could crash in the middle of it. 

If the above is not possible, then I will have to create her a new Identity. Is there a way for me to export her other messages and reimport without bringing deleted items with it?


This is for my boss who is extremely busy so I have very little time to troubleshoot on her machine. Any help would anyone could give would be much appreciated.


Thanks!
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