I reset the password using the mechanism provided when you click the 'forgot password' link on the sign-in page. Once reset via a security question, I signed-in with the new password, and all emails are missing. I had a new (unread) email from the Hotmail Team with subject 'Getting started with Hotmail'. I've had the account for years. All contacts appear to be still there. When I click 'recover deleted messages' in the Deleted folder: also, nothing. I do not understand how my account could have been reset? The 'Getting started with Hotmail' email is also confusing.
find it in the "sent" file. Same with the "deleted" file.
Tried to restore them following the directions, but it did not work.
Thanks
Ruth Walsh
Why does "sweep" not permanently delete junk mail BUT sends to & fills up "Deleted" mailbox??? I would prefer them OFF my computer.
Also getting emails in my junk box appearing to come from my contacts & addressing me by name BUT really from foreign/unknown email addresses.
I changed my password & somewhat better but starting up again. Is this "hacking" do I need to change my email address?
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