SharePoint (Sky Drive) – Desktop Office issues

31. July 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,

Hi,

 

I am having some issues with SharePoint and accessing files stored on it through SkyDrive Pro. When I click on a file stored on SkyDrive Pro I get a message back saying, "Sorry, we couldn't open [the file location on the net]" with an option to click on OK underneath.

 

If I right click on the document and choose the option to open with alternative (none Office) software i.e. WordPad the document will open.

Also, if I access the 365 portal I can access the file through web apps but if I try to open in Desktop Office I get the same message as above.

 

This seems to me like a Desktop issue and it is trying to locate and access the web based version of the document (which it can't and I don't know why) than opening the remote version stored on the desktop.

 

Can anyone help with this?

 

Thanks,

Simon