My wife is having the same problem. We faxed her drivers lic showing she is 71 years old.
She called Outlook when received no response & still cannot sign in.
She called a tel number , was answered in India, they wanted to charge her $99.
She has not been able to get into her account for 3 days. It is so frustrating, she has some
business emails that need to be tended.
DOES ANYBODY HAVE ANY IDEAS?
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