Messages disappearing in Windows Live Mail

20. June 2014 · Write a comment · Categories: livemail · Tags: , , ,

I have WLM 2011 and Windows 7. I use IMAP with my business email.  I have been using this for 1.5 years. In the last few days messages have been disappearing from only this account, not my other email accounts with Earthlink. Nearly all of my sent messages have disappeared and each morning I look at my inbox and most of the messages have disappeared, but not all.

I get my email on my phone and the IMAP setting say to not delete from the server. My WLM settings say not to delete, show all messages, etc.

I have not changed any of my settings, but my emails are disappearing. What is going on? Please help.

Change of address requires a 4G wireless modem in lieu of cable

27. December 2013 · Write a comment · Categories: livemail · Tags: , , ,
My IP, Earthlink, requires a wireless modem (furnished) - they can no longer piggy-back on Time-Warner's cable.
Do I need third-party security software over and above that included with Windows 8.1?
RSVP
Paolo

Confused and Angry

02. December 2013 · Write a comment · Categories: Uncategorized · Tags: ,

Suddenly my Windows Live Mail will not allow me to send any email.  I can receive but not send.  My ISP (EarthLink) refuses to help and says it is all a Microsoft problem.  The error message I get is:

 

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity.

Subject 'Test with Earthlink Rep Jackson W'
Server: 'smtpauth.earthlink.net'
Windows Live Mail Error ID: 0x800CCC0F
Protocol: SMTP
Port: 587
Secure(SSL): No
Socket Error: 10053

 

I have gone through the settings with EarthLink  pop3  SMTP Server Ports 587 etc;   All are deemed correct.  I have removed all the fire walls and the same message appears.  I have connected directly to the router by wire instead of WiFi and still not change. 

 

I have exported all my contacts and email from Windows Live Mail.  The next step is to uninstall and reinstall Windows Live Mail although the way to do this is unclear at best and truly byzantine. 

 

This started this AM when I reread a saved email on my hard disk.  It was saved as an email message.  I drafted a reply and since the screen showed I was in Windows Live Mail clicked on send.  It was not sent and since then I can not send any email from this account.

 

Help please.  Do I uninstall and reinstall?  What terrible things will this do?  Replies are welcome but requested in plain English.

 

Many thanks.

 

 

 

 

Live mail msgs being showing as ‘sent’ are not received

27. January 2013 · Write a comment · Categories: livemail · Tags: , , , ,

This is a Live Mail question.  I have an intermittent problem with mail that I send not being received.  The mail msg leaves the outbox but is delayed in being received.  I have been blind copying myself to see when this happens, but it doesn't seem to have any pattern to it.  My incoming mail always seems to get to me, regardless of the recipients.  Only the outgoing mail is having problems.  My email provider that I use/link to in Live Mail is Earthlink.  Any suggestions as to what I can do?  I have had Live Mail since Nov 2011.  This started happening about 2 months ago.  Prior to that I hadn't had any problems.

 

 

“incorrect authentication data” (error code -17900)

23. January 2013 · Write a comment · Categories: Outlook for Mac · Tags: , , ,
Although I have entered the same authorization information for all five of the other Earthlink alias accounts, I constantly get this error every ten minutes for my "Information Desk" account. No matter what i do it persists.

Strangely, it did allow sending an outgoing message but still continued posting the "error" message. Help!!!

This began only a few days ago even though these accounts have been in use for years.

Do you think this is an Outlook problem or an Earthlink problem?

earthlink and att email to windows live mail

01. January 2013 · Write a comment · Categories: livemail · Tags: , , , , , ,
Currently I have earthlink emails downloading to my windows live mail on my computer and I have recently started using an att.net email address but I was wanting to see if I can download both email addresses to my windows live mail system on my computer. What do I do?

earthlink and att email to windows live mail

01. January 2013 · Write a comment · Categories: livemail · Tags: , , , , , ,
Currently I have earthlink emails downloading to my windows live mail on my computer and I have recently started using an att.net email address but I was wanting to see if I can download both email addresses to my windows live mail system on my computer. What do I do?