I have to re-enter my account settings every time I open Outlook in order to receive emails but when I close it, the account is deleted again. Please help!
Thank you for the advice. My MacBook wouldn't allow me to follow all the steps you recommended but I eventually found the Microsoft Database Utility, highlighted the only identity listed as "main identity"and clicked on "rebuild". This seems to have worked and my email account no longer disappears when I close Outlook. Thank you again.
Malp
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