I lost a few months of emails from my live.com account.
The emails were stored in offline folders on my local email client but I lost everything on that computer when the hard drive died.
My live.com account is working fine now, but I REALLY need my emails from August 2012 through January 2013 that were 'permanently' deleted to be restored.
These emails contain important personal and business infomation that I never backed up anywhere else.
Please restore these emails to my live.com account or contact me to let me know what options might be available. There is some very crucial information that I need to get to.
I am willing to pay for Microsoft Support for this since I realize this issue is my fault and probably not covered by regular, free live.com support.
Thank you!
Starting about 1:00 am Sunday outlook.com stopped retrieving emails from AT&T U-Verse/Yahoo. Going into options there was a message next to the account that stated the following message:
There was a problem getting messages from your other accounts.
I went into accounts and the AT&T/Yahoo account had the error and the details stated:
7/21/13 We couldn't get your messages: Make sure your user name and password are correct.
Sorry to say that no my credentials are not incorrect, I tested by using a local email client using the same credentials and I was able to get pop access to my email. I would say that with the time frame (usually a maintenance window) that either Microsoft or Yahoo changed something that prevents mail being received at Outlook.com
My number one issue is getting this working again and Microsoft and AT&T Yahoo doesn't provide any type of real support options.
My second issue is why did I have to dig all the way down into settings to find out that Outlook.com is having trouble. Couldn't they have put a message on the main email page?
What can be done to get resolution to this issue?
Thanks...
How can I resolve this?
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