How can I reset the password of the email accounts under my custom domain?

05. November 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
Hello,

I am the admin of http://theclunkerjunker.com. We use Outlook.com under a custom domain for email.  I have a user who needs their email password reset but I don't see the option to do so from the domains control panel.

Is there a way to do this with Outlook? If not, what options do I have for someone who can't log into their account?

Please enable email password reset for domain I manage

08. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
Please enable email password reset for domain mikoss.lv that I manage through domains.live.com.

My account was hijacked and my security questions have been changed by the person and the alternate email addres to retrieve the reset password is the hijackers info

16. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,
My account *** Email address is removed for privacy *** has been hijacked.  this is an account that I have never used to send email from although it belongs to me.  I don't know how long it's been hijacked but I do know that i have 2 emails that was sent to this address and the only way I knew is because I received  calls from 2 of the individuals who sent email to *** Email address is removed for privacy *** because i didn't respond so I asked them to forward them to me and sure enough email was sent to this account but when i went to sign in i couldn't when i tried to reset my password i could not use the options listed because the one listed to email password reset is not mine i presume it belongs to the person who hijacked the account as well the security question is not one that i set up or know the answer to so I have no way to retrieve the account please help