I tried to log on and found that my email password was wrong. Somehow my password got changed, and when Microsoft reset my information so that I could go back in, I found that my information for my birthdate had been changed and my location to Nigeria. my email address is *** Email address is removed for privacy ***
please help, this is so frustrating :-(
I have been experiencing an issue where someone knows my email security question and have subsequently been changing my email password.
I have since updated my mobile number linked to my account and password in order to improve the security on my account but was unable to change my security question and answer due to my account security needing to be processed following the mobile number changes.
Following the change I have since had the issue where my new password is now invalid for my email which brings me to believe that someone is of the knowledge of my security question answer.
Therefore I would like to update more of my security details which I am unable to do because my mobile number needs to be processed with a deadline of 1st November 2013 which gives too much opportunity for someone to once again change my email password.
Since I got this message by password has once again been changed and now have reached the limit for how many times I can change my password without it being blocked
I have been experiencing an issue where someone knows my email security question and have subsequently been changing my email password.
I have since updated my mobile number linked to my account and password in order to improve the security on my account but was unable to change my security question and answer due to my account security needing to be processed following the mobile number changes.
Following the change I have since had the issue where my new password is now invalid for my email which brings me to believe that someone is of the knowledge of my security question answer.
Therefore I would like to update more of my security details which I am unable to do because my mobile number needs to be processed with a deadline of 1st November 2013 which gives too much opportunity for someone to once again change my email password.
Since I got this message by password has once again been changed and now have reached the limit for how many times I can change my password without it being blocked
Keep getting this on my iPhone 5 . . . ."Password Incorrect" and it will not update my emails. I am using Outlook, previously Hotmail, and I recently changed my email password, and then it seems the trouble started. Have deleted my email account on the iPhone, have re-entered it, to no avail. I also shut down everything, and reset, that did not work either. My PC and my iPad work fine with that password.
Where do I go to get this solved?
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