I'm helping out a family member. She is using Windows Live Mail and likely didn't shut it down correctly, resulting in the index blowing out. She managed to recover all her stored emails in the Storage Folders a time or two, but this last time they didn't come back.
What I have done so far:
Run a repair on Windows Live Mail.
Rebooted.
Uninstalled Windows Live Mail and reinstalled.
Attempted to restore
Attempted to import
I can find .eml files that appear to be the missing emails in storage folders (there are 3 file sets for storage folders, one I'm assuming for each time she failed to shut down properly.)
What I can't seem to do is import those emails back into Windows Live Mail.
The message I get is that there are either no emails to import or the files are in use by another program.
Yet, I know they are there, I can see the .eml files when I run a search of the hdd.
Help please?
(She's on Windows 7 Home Premium.)
thanks!
I see that my question is similar to one that was posted about moving Live Mail:
Moving live mail messages to another computer via external hard drive |
They said:
- I need to export my live mail messages to another computer. I used to do this with outlook express under XP without a problem, by physically copying...
Anyway I have Windows Mail, I get the same problems with property loss when trying to back them up and then the .eml files can't be imported properly.
Is there a download I need?
Thanks for your help,
Yakub
I am attempting to import Windows Live Mail messages into a new computer, but it refuses to do it! The details are as follows..............
The source is the hard disk from a crashed Acer laptop. The machine is irreparable, and WinXP will not boot in any mode. So I coupled the hard disk to a borrowed laptop running Win 7 Ultimate, and used Ubuntu to find my data on the hard disk from the crashed Acer. I found and copied my data, and using a memory stick transferred them to the destination - my new Asus laptop running Win 7 Home Premium. This was successful, and I can read documents, spreadsheets, etc, using Libre Office. Wonderfull!
I used the same Ubuntu software to locate my email files, and copied them to the memory stick. Looking at the properties on the borrowed Win 7 Ultimate laptop, all seems to be in order - I can see folders, and the files have .eml extensions as expected.
But when I plug the memory stick into the new Asus, and try to import into WLM, it fails, saying either there are no files (there are!) or that they are in use by someone else ( no!) But as I look at the properties now on the memory stick connected to the new Asus, all the files have lost their .eml extensions, and now have new extensions like 00000001, 0000000A, 000000078, etc..... So I guess WLM says no files because they have all lost their .eml extensions.
It may be relevant that the old Acer was running XP Pro, 32 bit, the borrowed Win 7 Ultimate machine is 32 bit, and the new Asus Win 7 Home Prem is 64 bit. Incidentally, I have checked and the default file extension for WLM is .eml (but it is greyed out.)
I really need these old emails, so I will be extremely gratefull if anybody can help me to fix this issue and get the emails transferred.
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