Keep trying to open my emails and it comes up with:

 

An error occurred while processing your request.

Reference #97.f43c7841.1378776588.abc2d42

Hi

I can't access my emails from any device, from iPad/iphone it says that my password cannot be verified.  From desktop it gives me this error and ref...

An error occurred while processing your request.

Reference #97.de184b17.1378775350.db378ad



Getting this error message trying to login in to account (via hotmail.com) at the moment. Is this serious? 

An error occurred while processing your request. Reference #97.beabef50.1378774796.1bc1591acan

Thanks

I have tried unsuccessfully to change my email address for all Microsoft Communications using theMicrosoft Profile Center. EVERY attempt results in the following error message:

"An unknown error occurred while processing your request. This is most likely due to a connection failure. Please try again".

This has been going on for two months!

What can I do to effect this simple change?