I was trying to add an alias to my hotmail account but now the "Alias" has taken over. I tried to go back to my old ID but none of the instructions provided by the microsoft team works. In order to sign into my hotmail account I now have to use the new
alias with my old password. The old ID doesn't work, although when I send an email I have the option to choose between the new and old ID. is there anyway I can just undo everything and sign on to my hotmail account using my old ID and password? Here is the
message I got from microsoft but nothing works:
Your Microsoft account has been renamed. We just wanted to check with you that it's okay.
- Old account name: j************** Email address is removed for privacy ***
- New account name: n********* Email address is removed for privacy ***
If this is correct, you don't need to do anything.
If this is incorrect, please follow these steps:
1. Reset your password by going to https://account.live.com/password/reset
2. Rename your account by going to https://account.live.com/
Thanks,
The Microsoft account team
My e-mails, inbox/ sent... everything is showing the wrong time... it has for months and everytime I try to change it I run in circles. I think it is stuck on universal time. UGH. What can I do?
My e-mails, inbox/ sent... everything is showing the wrong time... it has for months and everytime I try to change it I run in circles. I think it is stuck on universal time. UGH. What can I do?
suddenly I can't open my emails. everything is slower but when i finally get into hotmail...none of my emails will open or even delete
[Moved - IE7, XP]
everything loads quickly on my MAC but my hotmail takes forever to open an email. any thoughts?
Outlook appears to be there, but it's a basic framework as if my account had moved elsewhere and this is a new blank account. My account doesn't seem to be visible anywhere obvious.
Just to give some background - may be relevant or not! On 25/9/12 I had a major computer breakage which was followed by an insurance paid full repair by a local company recommended by Apple. This involved new hard disk, installation of Lion. They used
my Time machine to import all my old data (incl emails). All fine, working fine. Had emails coming in, full calendar, computer was working well (better than before if anything), no problems. Then - about 2 weeks ago, maybe a bit more - I got a hacking attack
(diverted emails and spam looking as if from me sent to all my address book asking for money to be sent to rescue me from Spain!) . I contacted BTinternet security, changed my password and the emails were re-routed back to me. Then I upgraded Norton Antivirus
and the firewall following hacking attack (I had help from both BT and Norton technical support lines who set up everything for me - I'm not a tech expert - in fact quite useless!!). Everything then seemed fine. The problem with Outlook may arise from a)
breakage (don't think so, everything ok after that) b) hacking (ditto) c) new firewall? d) new incompatible software? e) Apple and Microsoft playing silly games with incompatible software upgrades?
About 10 days ago - after the hacking attack, but not immediately afterwards, it worked for about a week - Outlook stopped working. This was intermittent at first - I couldn't receive but could send -then couldn't send but could receive. Could download
(pop messages) from btinternet yahoo intermittently to Outlook. Throughout I could send and receive in Yahoo with no problems. So I did that, just popping the messages to my archive in Outlook intermittently. After about a week of this go-slow it stopped
working completely - neither send or receive . So I started using just my btinternet/Yahoo account without using Outlook at all -all fine. I had the Outlook data file - all my old emails and calendar -just sitting there - which I wanted for reference.
But Yahoo mail's a really simple system and I use all my old emails for data (work and reference). So- in order to get my incoming emails in decent order for future reference - yesterday I started using Mail (within Mac). Again, all fine. And the old
Outlook files were there when I needed to check data in an old email or an email address.
BUT today wanted to check an old email, and ALL my historic emails in Outlook not there- whole account is blank. No calendar, no outlook, nothing. Not even empty folders. As if completely new account. What do I do?
My computer is Mac OS X Version 10.7.5, processor is 3.2GHZ Intel Core 13, startup disk Macintosh HD, memory 4GB 1333 MHz RAM, software is Mac OS X Lion 10.7.5 (11G63), Outlook was 14.2.4.
I don't mind not using Outlook, ok with Mail (yes, it's a bit cumbersome and doesn't have the same features as Microsoft Outlook but at least it runs!). BUT I would like to get my old emails back! And my calendar!
They have all disappeared, it's as if - overnight - they have been wiped and the account never existed. I did not delete these!
I've spoken to Apple about using Time Machine to get the data back. BUT Time Machine was switched off as at 24/9/12 (ie the data used pre accident) and wasn't switched back on, so I would lose about a month's emails. AND the Apple helpline guy -
very helpful - said that sometimes there is loss of data from Microsoft files when they get these from Time machine so to ask Microsoft first.
So - please - where can I look for them? What can I do? Idiot's guide please!!!
the title explains everything, your forum section sucks, how about creating a section for specific problems, and fix what the **** is wrong
I had to reload MAC OS and Office, I have a backup of the previous system, how do I import/retrieve my contacts, messages, folders from the backup. I thought everything was stored in Microsoft User data and then identies, I can see allot of information
there but when I try to restore that, Office rebuilds the identity and office does not show my folders, messages, and contacts... Have I lost all of it?
I can't add an email address in Hotmail contacts (people)- Clicking on "email" in "add"-- doesn't open--
All I get is name and company- I've tried everything (I think) in all forums everywhere-I'm sure it's something simple-
But I'd rather NOT switch from Hotmail-the good old plain version-- Thanks
All I get is name and company- I've tried everything (I think) in all forums everywhere-I'm sure it's something simple-
But I'd rather NOT switch from Hotmail-the good old plain version-- Thanks
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