Problem event name: BEX

27. November 2012 · Write a comment · Categories: livemail · Tags: , , , , , , ,
Windows live mail 2012 has stop working in windows 7 64bit when i closing the program. Below is the datails log.


Problem signature:
  Problem Event Name: BEX
  Application Name: wlmail.exe
  Application Version: 16.4.3505.912
  Application Timestamp: 50510ef6
  Fault Module Name: WLMailApiCore.dll_unloaded
  Fault Module Version: 0.0.0.0
  Fault Module Timestamp: 4ffc2424
  Exception Offset: 10059c0a
  Exception Code: c0000005
  Exception Data: 00000008
  OS Version: 6.1.7601.2.1.0.768.3
  Locale ID: 7177
  Additional Information 1: 0a9e
  Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
  Additional Information 3: 0a9e
  Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Any help please.

Regards Ouboet

Have re-installed Microsoft Office several times and cannot get Outlook to work.

15. October 2012 · Write a comment · Categories: Outlook for Mac · Tags: , , , , , , ,
Have re-installed Microsoft Office several times and cannot get Outlook to work. Crashes occurred when rebuilding database on previous attempts and now the program will not allow me to rebuild or open Outlook before crashing.  I get the message below. 

Process:         Microsoft Outlook [4846] Path:            /Applications/Microsoft Office 2011/Microsoft Outlook.app/Contents/MacOS/Microsoft Outlook Identifier:      com.microsoft.Outlook Version:         14.0.0 (14.0.0) Build Info:      Unknown-100825~0 Code Type:       X86 (Native) Parent Process:  launchd [88]  Date/Time:       2012-10-15 15:57:10.344 -0400 OS Version:      Mac OS X 10.6.8 (10K549) Report Version:  6  Interval Since Last Report:          67248 sec Crashes Since Last Report:           11 Per-App Crashes Since Last Report:   1 Anonymous UUID:                      A82076F2-6F30-4BF6-B39F-C7480A853A05  Exception Type:  EXC_BREAKPOINT (SIGTRAP) Exception Codes: 0x0000000000000002, 0x0000000000000000 Crashed Thread:  0  Dyld Error Message:   Symbol not found: __ZN14PreferenceKeys46kUseEmailToDoRecipientEncryptionCertsLookUpKeyE   Referenced from: /Applications/Microsoft Office 2011/Microsoft Outlook.app/Contents/MacOS/Microsoft Outlook   Expected in: /Applications/Microsoft Office 2011/Microsoft Outlook.app/Contents/MacOS/../../../Office/OutlookCore.framework/Versions/14/OutlookCore  in /Applications/Microsoft Office 2011/Microsoft Outlook.app/Contents/MacOS/Microsoft Outlook

Outlook 2011 cannot open an email b/c it has 1460 recipients. It keeps crashing.

02. October 2012 · Write a comment · Categories: Outlook for Mac · Tags: , , , , ,
This error report: Microsoft Error Reporting log version: 2.0  
Error Signature: Exception: EXC_BAD_ACCESS Date/Time: 2012-10-02 13:48:43 +0000 Application Name: Microsoft Outlook Application Bundle ID: com.microsoft.Outlook Application Signature: OPIM Application Version: 14.2.2.120421, etc.

How import Notes dragged from older database and saved as html files?

02. August 2012 · Write a comment · Categories: Outlook for Mac · Tags: , , , , , , ,
Please advise me  on how to import 1,633 html files into my current database's empty Notes folder.    I am running Outlook version 14.2.3 and Lion 10.7.4.

When I lost all Notes from my current database and rebuilding Outlook didn't help , I dragged the Notes from a 2-week-old database clone to a desktop folder where they were converted to html files.   

With the exception of the empty, current Notes part of the current database, everything else works perfectly.  I don't know how to import only  Notes without losing hundreds of new and changed Tasks, Reminders, Mail, and Contacts  that were incorporated into the current database over the past two weeks.  

Thanks very much for reading my plea for help.

Respectfully, NormN

cannot send link on windows live mail

25. July 2012 · Write a comment · Categories: livemail · Tags: , , , , , ,
whenever I try to send a page by using a link ( right click on page and then left click on  "link" ), I get a long error message.......beginning with " failed to initialize shared canvas :system.io.file not found exception::could not load file or assembly "
I did a system recovery at the suggestion of h-p which did not cure the problem..........

Any suggestions ?

Windows Live Mail crashes / freezes when I receive a notification e-mail from Facebook

20. July 2012 · Write a comment · Categories: livemail · Tags: , , , , , , , , ,

Here is a report of the error.

Source
Windows Live Mail

Summary
Stopped working

Date
‎19/‎07/‎2012 8:25 AM

Status
Not reported

Description
Faulting Application Path: C:\Program Files (x86)\Windows Live\Mail\wlmail.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: wlmail.exe
Application Version: 14.0.8117.416
Application Timestamp: 4bc9368e
Fault Module Name: ad2mpegin.dll
Fault Module Version: 1.4.0.21595
Fault Module Timestamp: 4731f315
Exception Code: c0000005
Exception Offset: 0001de76
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 3081
Additional Information 1: aaa6
Additional Information 2: aaa653d308528f904808f0263fd91918
Additional Information 3: 357f
Additional Information 4: 357f45367ec7f0251b1df379216c31ef

The email client works fine for every email but any from Faceboox makes it crash.

HELP PLEASE

Outlook for Mac 2011 Update doesn’t work

03. June 2012 · Write a comment · Categories: Uncategorized · Tags: , , , ,
I can't start my Outlook Mac 2011 version due to missing upgrades.

If I try to start the 14.1 upgrade the system wouldn't accept my Outlook Mac 2011 version.

So it's a Catch 22 here!

Any suggestions?

Process:         Microsoft Outlook [9214]
Path:            /Applications/Microsoft Office 2011/Microsoft Outlook.app/Contents/MacOS/Microsoft Outlook
Identifier:      com.microsoft.Outlook
Version:         14.1.0 (14.1.0)
Build Info:      Unknown-110310~0
Code Type:       X86 (Native)
Parent Process:  launchd [119]

Date/Time:       2012-06-03 07:44:05.479 -0400
OS Version:      Mac OS X 10.7.4 (11E53)
Report Version:  9

Interval Since Last Report:          7069 sec
Crashes Since Last Report:           3
Per-App Crashes Since Last Report:   3
Anonymous UUID:                      D77BA3EF-67C8-4052-8918-19161A1823BF

Crashed Thread:  0

Exception Type:  EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000

Application Specific Information:
dyld: launch, loading dependent libraries

Dyld Error Message:
  Symbol not found: __ZN14PreferenceKeys46kUseEmailToDoRecipientEncryptionCertsLookUpKeyE
  Referenced from: /Applications/Microsoft Office 2011/Microsoft Outlook.app/Contents/MacOS/Microsoft Outlook
  Expected in: /Applications/Microsoft Office 2011/Microsoft Outlook.app/Contents/MacOS/../../../Office/OutlookCore.framework/Versions/14/OutlookCore
 in /Applications/Microsoft Office 2011/Microsoft Outlook.app/Contents/MacOS/Microsoft Outlook

I have the bellow message from outlook 2011 on mac Error Signature: Exception: EXC_BAD_ACCESS

30. May 2012 · Write a comment · Categories: Uncategorized · Tags: , , , , , , , , ,
Hello
My outlook 2011 for mac shuts down when i try to move messages to some folders with this error message :
Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2012-05-30 09:27:44 +0000
Application Name: Microsoft Outlook
Application Bundle ID: com.microsoft.Outlook
Application Signature: OPIM
Application Version: 14.1.0.110310
Crashed Module Name: unknown
Crashed Module Version: unknown
Crashed Module Offset: unknown
Blame Module Name: unknown
Blame Module Version: unknown
Blame Module Offset: unknown
Application LCID: 1036
Extra app info: Reg=en Loc=0x040c 
Crashed thread: 0

Can anyone help me for this ?

Thanks