Exchange hosted Inbox retains email messages when account access via IMAP moves messages into Exchange folders.

30. November 2013 · Write a comment · Categories: Outlook for Mac · Tags: , ,
Hi all, 

I'm using  Mavericks OS X 10.9 (13A603). Due to various reasons, I need to use Apple Mail to access my work's Exchange account. Tried to use the Apple Mail Exchange client, but it refused to display my company email signature on any email client other than Outlook Windows 2013. I also found that this would not allow me to create folders correctly, so I reverted to IMAP access and this is now handling my signature and folders correctly apart from one issue. 

Moving an email from my inbox to an Exchange folder puts a copy of that message into the folder, and removes it from the IMAP inbox list, however, when I go to webmail or Outlook Mac or Outlook Windows, the message is still in the Inbox. I've allowed it up to three days to update and correctly show an empty inbox, but it doesn't happen. Although the IMAP inbox shows no messages, the Exchange Outlook inbox keeps the messages. 

A) Email arrives in my Exchange hosted, but IMAP client accessed inbox in Apple Mail Version 7.0 (1822). 
B) I move the message from the inbox to an Exchange folder, also using IMAP. 
C) Apple Mail shows an empty inbox, signifying that it's been removed from the inbox. 
D) The message is correctly located in the folder on both the IMAP representation and if I go into the webmail access portal or open Outlook Mac. 
E) However, when I try to view my Exchange inbox via Outlook Mac or PC, or webmail, the inbox is still showing those messages as if they weren't moved. 

There's a thread on the Apple Community (https://discussions.apple.com/message/20428894#20428894) where others are also experiencing the same issue with no resolutions being offered by the community so I decided to post a message about the issue here hoping that someone here may know of a solution. 

Thanks! 

em

Outlook Mac 2011, Exchange, on a MacBookPro with Snow Leopard. mail automatically gets put into my “on my mac” inbox and not the inbox tied to my exchange server.

06. January 2013 · Write a comment · Categories: Outlook for Mac · Tags: , , , , , , ,
I am using Outlook Mac 2011 on a MacBookPro with Snow Leopard.  When my mail comes in it automatically gets put into my "on my mac" inbox and not the inbox tied to my exchange server.  Therefore, it won't sync properly with my Iphone.   How can I change this so that my email comes into my Exchange inbox and not my "on my computer" inbox

Error code -19741: Mailbox has exceeded maximum mailbox size

30. June 2012 · Write a comment · Categories: Outlook for Mac · Tags: , , , , , , , , ,
Hi all -

I am in the process of moving from an in-house IMAP server to a hosted Exchange server for my small business e-mail.

We have a lot of email messages, especially in shared folders that are shared among our five users.

Previously I was using Apple Mail, so in order to transfer the mail to the Exchange server, I added the exchange account and manually transferred mail to my Exchange inbox.

As Apple Mail doesn't support Public Folders in exchange, I then set up my new Exchange account in Mac Outlook and moved the emails from my inbox to my Public Folder (that all 5 of us will be sharing).

The problem is, the Public Folder is giving me the above error code and has only synchronized a portion of the emails in that folder.  So when I go to Outlook Web Mail, it is only showing maybe 50% of the emails even though my Outlook client has them all.

My hosting provider is unable to advise why and they said there is no limitation on mailbox size on their end.  

They have suggested that I try to migrate my emails using an IBM but I don't have any IBMs, and I"m afraid this issue may come again when I try to move emails to the Public Folder in the future.

It's about 4 GB of mail.

Any help would be greatly appreciated, thanks!

-Vik