I received this email: "Your Microsoft account is reported and will be de-activated soon
You must renew it immediately or your account will be closed forever.
click below to renew NOW"
The email appears exactly as written eg. missing puncuation, and no explanation, with a clickable link.
What is this all about?
I have heard about Microsoft's desire to eliminate Hotmail, and to replace it with Outlook. Is this a part of that proposal? I also know that Hotmail was established originally under the premise (and promise) that it would be free in perpetuity.
If this is an attempt by Microsoft to eliminate Hotmail, and to force Hotmail users into a paid subscription of Outlook than it is in conflict with the original Hotmail guarantee.
Does anyone know what are the particulars regarding all the above, and specifically why I have received a junk email spam suggesting that my account will be deactivated?
However when I recently tried to sign in, it said I had either entered an incorrect password or didn't have a microsoft account.
I understand that Hotmail's transiting to Microsoft, and I assumed that I needed to sign up to a new microsoft account in order to access my hotmail account.
However I now appear to have a a completely new hotmail account - with the same address as my old one.
And I can't access any of my old emails (other than via my phone).
This is seriously the worst why to transition customers to a new service. I have now spent several hours trawling through online help blogs which don't seem to address the question that I'm sure millions of hotmail customers are asking.
The explanation to customers about what is happening and what they need to do to continue to access their service is terrible.
Please explain how I can access my inbox to my hotmail account.
regards
jaquiet
Recent Comments