cONTACT MANAGEMENT FAMILY SAFETY

22. June 2014 · Write a comment · Categories: livemail · Tags: ,

I had contact managment feature turn on for all my kids prior the 'update' that remove the feature,    Contrary to the reply that a few contributor have given to disapointed customer, the feature is no longer available in family safety, EVEN if I had it setup before the change.

In summary. when windows has a bug, it is declared a feature.  When it has a usefull feature, well Microsoft just removes it.  Way to go. Not  quite exactly impressed.

Can you set time allowance on Windows 7 using any version of Windows Family Safety?

03. March 2014 · Write a comment · Categories: Uncategorized · Tags: , , ,

Windows 7 doesn't support time allowance, only time curfew. So I just installed Windows Essentials 2012 because it includes Family Safety which was supposed to allow me to set time allowance, but apparently that feature doesn't work on Windows 7.

So my question is, does any of the previous versions of Windows Family Safety support time allowance on a computer running Windows 7?

Thanks.

(P.S.  I posted this under Windows Live Mail because Windows Family Safety isn't even listed under the Windows Essentials products)

Changed live password but Windows Live Family Safety will not accept it

16. February 2014 · Write a comment · Categories: Uncategorized · Tags: ,
I changed my Life password a wile back ago.  Ever since the change the Windows Life Family Saftey keeps popping up a box saying that I need to reenter my password.  After doing so, it says the password is incorrect.

I have changed it twice now and am able to log into the web interface with the new password, but the Family Safety still pops up and will not take it.

Ideas on how to fix this?  When the kids play games (or doing something) it keeps popping up.  Right now, we just press the "X" and remove the popup.. (until the next one comes up).

Sorry if this is in the wrong category/product, but I could not find one for Life/Family Safety.

family safety child not listed online

26. January 2014 · Write a comment · Categories: Uncategorized · Tags:
I have two children, one with a Windows 7 PC and one Windows 8.  I've tried to set up family safety for both children but only the Windows 7 account appears "on-line".

I can see the Windows 8 child's account if I log onto the admin account on the Windows 8 PC but it does not appear in my on-line family safety page.

I've read the Windows 8 and on-line help which I found totally useless - HELP!

Thanks,
Paul DS.

trying to delete windows live family safety from an xp computer

22. January 2014 · Write a comment · Categories: livemail · Tags: , ,
I set up Windows Family Safety on my own laptop, which runs Windows 7 Home Professional, to control my daughter's laptop, which runs XP. It has never worked properly -- the password never works on the XP computer no matter how many times I reset it -- and I am trying to delete. I was successfully able to delete it from the Windows 7 laptop using the CMD line method, but I have not been able to do so with the XP system. I have tried the following:

1. Add or Remove Programs: I click Change/Remove for Windows Live Essentials and nothing happens

2. CMD line method: I log in as Administrator, type in the proper command. Sometimes nothing happens. Sometimes it says I need to be logged in as Administrator -- but I *am* logged in as Administrator. I have tried it without the (x86), and with the (x86); when I do that, it says it's not a valid path.

3. I have tried downloading a new version of wlarp.exe from g.live.com. That version says it isn't a valid 32-bit program. 

I've read through a number of threads here; many of them point to a Family Safety board that apparently no longer exists. 

Please advise.

Add xbox music account to family safety account

28. December 2013 · Write a comment · Categories: Uncategorized · Tags: , ,
This is about Family Safety but that option is not available to select below.

This must be something very simple because I can't find any information anywhere about how to do this.

We purchased an xbox music subscription and I would like to add that account to the accounts I monitor with family safety.

Where are the instructions about how to do this?

Creating a child’s account (with email) with Family Safety

20. December 2013 · Write a comment · Categories: livemail · Tags: ,
I've recently purchased two Windows 8 laptops for my twin daughters.  I've updated to 8.1  I'm configuring the computers in advance of Christmas.  They are 12 years old.  When I try to create a child's account with email, I go through the entire process (while logged in as administrator) and the request gets rejected on the final screen stating that a parent needs to do this and to check the web for details.  The web tells me to do what I'm doing.    I am the parent.  I'm following the proper steps.   This appears to be a bug.   The only success I've had is in creating an account without email, but I want my kid's able to access their email accounts.  Do I need to lie about their age?

Problem logging into Family Safety account

19. December 2013 · Write a comment · Categories: livemail · Tags: , ,
Hello,
I can't log into Family Safety account. My account is: *** Email address is removed for privacy ***.
I can log in on the website: familysafety.microsoft.com with this account, but when I try to log in from Windows Live Family Safety Filter program window on the computers I want to add, it says:
"Sorry the service isn't available right now. Please try again."
I have no problems logging in to my other family safety account, on the same computers. My other account is: *** Email address is removed for privacy ***. I have checked the family safety service status, and it's says the service is working. I'm experiencing this problem for the last 10 days and obviously the service is available.
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