Family Safety – New looking screens and no ‘Save’ button for curfew changes?

11. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,

Logging into Family Safety to alter my sons curfew hours yesterday,  I was confronted by a new looking screen I hadn't seen before.

 

The blue Family Safety toolbar that runs right across the top of the screen obscures information, and when I go into my son's account and click 'Curfew" and alter his times there is no 'Save' button below the table, only 'Allowed' & 'Blocked'. (See screenshot below)

 

 

 

 

I suppose my main question is, how do you now save the changes you make to curfew times?   

 

Also, why did the screen appearance change?

 

I'm running Windows 7 Home Premium SP1.

Family Safety – The page you have requested does not exist, has moved, or is temporarily down

09. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags:

My daughter account is blocked or not accessible with the following error:

 

The page you have requested does not exist, has moved, or is temporarily down - when I click on family Safety setting.

 

Does anyone to the resolution/fix for this?

Family Safety – Win 7 – Not receiving emails as parent from activity or requests.

09. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags:
I am new to Family Safety.  My son is going places that I don't want him to go and it's very frustrating.  You can see my settings here, but I am not getting any emails with reports or requests.  

Win 7 computer

My hotmail account is listed as the parent.

What am I missing to get this report/request?

family safety is only showing web activity when suspicious sites are accessed – why?

06. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
Running windows 7
Setup family safety following the Microsoft instructions

Under web activity the only site reported is one that has been blocked. All other access is not showing. What needs to be done to show all web activity? The ids are setup correctly and reporting fine for a blocked website.

Late-night “Pending action” emails from Family Safety

06. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags:
Why am I receiving late-night “Pending action” emails from Family Safety, requesting access for my child’s account to a website, game or app, at a time when I know my child is sleeping?

“Your account is not ready. It looks like your parent hasn’t finished setting up the Family Safety settings for your account”

04. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags:

Hi Leonard,

 

I have the same issue now -

My son's account can't access Outlook and People with the error

 

"Your account is not ready
It looks like your parent hasn't finished setting up the Family Safety settings for your account. Click "Go to Family Safety settings" to finish the process and get into your account."
 
There is button "Go To Family Safety settings" - it just redirects to generic help page about how to setup family safety http://windows.microsoft.com/en-US/windows/set-up-family-safety
 
 
However he does have access to Skydrive and Calendar with no issues.
 
His account was transferred from a regular LiveID account (non-msft domain) to member account of Microsoft Live Domains recently.
 
 
What have I tried so far:
 
Removed everyone from FSS web site and disable family safety on windows machine.
 
This did not have any effect on the issue. Even though everyone (me, my wife and son) were removed from FSS page and FSS disabled - the error message listed above when attempting to access outlook persisted.
 
Then I added him back at windows phone.com web site and re-activate family safety on windows 8 machine.
 
Then went to FSS and disabled every restriction possible.

Still getting that error.
 
I've contacted support via chat and they've recommended to reply to this thread.
 
Please suggest.
 
Thanks
Alex

Your account is not ready – It looks like your parent hasn’t finished setting up the Family Safety settings for your account.

31. July 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,

PLEASE HELP. I was told to post on this forum by moderator Cesar_E. on July 30, 2013

http://answers.microsoft.com/en-us/windowslive/forum/family-wlsecurity/your-account-is-not-ready-it-looks-like-your/f80ec411-1cbc-49d5-93b5-01cae75a9a7b?page=3&tm=1375305033113

 

my son's email: *** Email address is removed for privacy ***. I logged in to family safety settings on win 7 and we changed his password, but that did not resolve the issue. I also tried this link from this user JMH3143. MS - MVP. replied on


September 4, 2012 response in the community:

 

If you know all your secret question answers this link may help
 
https://account.live.com/acsr


You can also resolve this kind of problem by verifying your account with a mobile number at https://sms.live.com.


 These did not resolve the issue.

 

PLEASE HELP. he needs access to his account urgently. Thanks a lot

can I create groups in family safety?

27. July 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags:

I would like to use family safety to monitor and filter student accounts.  Can I create groups, such as 9th grade, 10th grade, etc.?

 

Thanks for any suggestions you can provide

 

Mike McDermott

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