Attachments Problem.

30. July 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,

This has happened before and seems to be starting again. In IE10 Win 7 try to add attachments to a mail and the while page crashes - sign briefly pops up at the bottom saying something has caused IE to stop working and it has to close so it does and then reopens on an empty new mail message. This does not happen with Chrome when trying to do exactly the same.

 

here are the details -

Problem signature:

  Problem Event Name:                        APPCRASH

  Application Name:                             iexplore.exe

  Application Version:                           10.0.9200.16635

  Application Timestamp:                     51b7a921

  Fault Module Name:                          MSHTML.dll

  Fault Module Version:                        10.0.9200.16635

  Fault Module Timestamp:                  51b7b287

  Exception Code:                                  c0000005

  Exception Offset:                                009c3677

  OS Version:                                          6.1.7601.2.1.0.768.3

  Locale ID:                                             2057

  Additional Information 1:                  0a9e

  Additional Information 2:                  0a9e372d3b4ad19135b953a78882e789

  Additional Information 3:                  0a9e

  Additional Information 4:                  0a9e372d3b4ad19135b953a78882e789

I have repeated it several times mainly using word docx and doc - different files.

 

The continuing issues are becoming a real annoyance with IE10 and Outlook.com.  In over 10 years of Hotmail I do not remember ever having so many problems in such a short space of time.