I have literally searched high and low for an answer

I have read every single thread about this common situation, but still no answer.

I have checked all my filter settings, added @instagram.com to my safe senders list and everything that has been told to do. I really NEED help because this is becoming a frustrating matter. I can receive instagram emails to other accounts on hotmail etc. BUT I NEED THE PASSWORD RESET EMAIL TO THIS PARTICULAR HOTMAIL ACCOUNT.

please someone private message me or anyone who has resolved this issue ?

THANKYOU.