Folder hierarchy error, calendar syncing error and limited connectivity

20. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,

I have been using Outlook 2010 on my desktop and a Surface for months now.  I also sync my Live calendar with my iPhone.  [I also sync an iCloud mail account and contacts, no problems there.]  All mail and calendar items were syncing fine across devices until last week.  Since then I am getting multiple errors:

 

1) send/receive error:  'Live reported error 0X8004102A - error synchronizing folder hierarchy.'  Also error code 0X800CCE05

 

2) after these errors occur, calendar items do not sync from my desktop to Surface or iPhone, but calendar items sync from Surface and iPhone to desktop.  I have no errors in Outlook on my Surface. 

 

3) My calendar status bar shows 'Limited connectivity.'

 

I have found a few posts with limited suggestions but nothing has worked.  I have deleted the .ost file several times but the errors begin again hours or a day later.  I have deleted and re-opened my Live account and still get these errors. 

 

Kind of ridiculous that Outlook suddenly can't sync to Microsoft's own mail server.  Any suggestions? 

Sync issues: Bad Request: There was an error synchronizing your folder hierarchy. Error : 800cce05.

09. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,

Hi there,


I get a lot of Sync Issues in MS outlook. Could you please advise what's wrong?




11:36:22 Synchronizer Version 14.0.6123

11:36:22 Synchronizing Mailbox '*** Email address is removed for privacy ***'

11:36:22 Synchronizing Hierarchy

11:36:22                   1 folder(s) updated in online store

11:36:23

 

*******************

11:36:23

 

*Request*      

11:36:23 11:36:22:0866

 

 

11:36:23 POST

11:36:23  http://

11:36:23 sse.bay04.calendar.live.com

11:36:23 /calendar/sync/feedall.sse?ver=2.0&appid=0259bbef-09a7-470a-9a22-237a599e26ef&ts=2013-08-07T18:50:33Z

11:36:23

 

 

11:36:23 X-HTTP-Method-Override: PUT

 

Content-Type: text/xml; charset=UTF-8

 

 

 

<?xml version="1.0" encoding="UTF-8" standalone="yes"?>

 

<feed xmlns="http://www.w3.org/2005/Atom" xmlns:sc="http://calendar.live.com/schemas/sync/directory" xmlns:sx="http://www.microsoft.com/schemas/sse"><sx:sharing version="0.93"/><entry><title/><id>urn:uuid:8179af91-b771-475e-b344-fa4ba5cf0890</id><updated>2013-08-09T18:36:22Z</updated><sx:sync id="8179af91-b771-475e-b344-fa4ba5cf0890" updates="2" deleted="true"

11:36:23

 

*Response* 

11:36:23 11:36:23:0483

 

 

11:36:23 HTTP/1.1 400 ?????? FeedAll

 

Cache-Control: private

 

Content-Type: text/html

 

Expires: Fri, 09 Aug 2013 18:50:40 GMT

 

Last-Modified: Fri, 09 Aug 2013 18:35:40 GMT

 

 

11:36:23 Bad Request

11:36:23

 

*******************

11:36:23 Synchronization error.

11:36:23 Folder Collection Sync Key: 0{ebc5c532-50b5-44b0-b824-80071b2cd353}1

11:36:23 Message Collection Sync Key: 0{de11aebc-8994-43ad-a3e5-76bf53f04b54}5489

11:36:24 Error with Send/Receive.

11:36:24 There was an error synchronizing your folder hierarchy. Error : 800cce05.

11:36:24 Synchronizing server changes in folder 'Name's calendar'

11:36:24 Synchronizing server changes in folder 'Contacts'

11:36:24