The folders were there after the switch to outlook and have recently disappeared. There would have been approximately 20 folders with access codes etc. The folders and contents have always been there until recently. Nobody has hacked my account that I am aware of, I have not closed the account or deactivated it, I have not done any automatic sweeps etc, they have vanished along with my contacts.
I need these folders back as the content of my account, according to Microsoft, belongs solely to me. 3.1 of your service agreement.
I was unable to post this question under my login for the affected account, I had to login with my second e-mail to post.
This works find in Outlook 2003, 2007, 2010 and (when it works at all) in 2013.
It works fine on the web page.
It works fine on the iPhone and iPad
It mostly works fine in Windows Live Mail BUT just occasionally I find that all of the sub folders simply vanish (together with their contents) and then I have to delete the account and set it up again. Fortunately everything reappears and syncs again as if nothing had happened. Closing the program and restarting doesn't solve it. Restarting the computer doesn't solve it. Only removing and then adding the account back solves it - until the next time.
I have the program running on two Windows 8 (64bit) machines and they both did the magic vanishing trick within seconds of each other yesterday.
On both computers I have had to remove and then add the account to work again.
Anyone like to offer a reason or better still, a solution?
During my last backup something happened to my folders in my Windows Live mail. When I open the folder it has duplicate messages. The older messages that I saved in folders are reflected in the new message and the old message is gone however the date is the correct date from the original message.
Also, when it does a backup my folders are lost each time . This is very inconvenient and it downloads all of my emails from my deleted/stored/inbox, etc. back into the inbox. Not a good thing to wake up to 3000 emails each morning.
Original title: Windows Live Mail-continued issues
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