In the left pane of my hotmail, there are no icons.  It lists "inbox,"  "deleted," "junk" and the usual standard folders.  When I right click in the hopes of seeing "manage folders," I get only "sync" and "'in to start."  How can I find the "manage folders" option?

Hi,

I logged in after being recently upgraded to Outlook.com and have lost all my old emails and folders.  I have read through all most threads and checked all settings such as Active views, Group by conversation, POP settings.  They are already set by default to the correct settings.

I sync and check my emails on my iPhone and log into the Web browser version of Hotmail/Outlook almost everyday.  The same emails would always show on both the iPhone and Web browser so it proves my emails was not set to download off the server onto my device. 

I have tried the recovery process but with no luck.  I would highly doubt that I would delete all emails and folders from my Inbox.

 

I like many others use this service for both business and personal use.  It is critical that I regain access to all my old emails ASAP as I have clients relying on these emails.

 

Can you please see if there's anyway of restoring these emails and folders? 

I went to open an email saved in a folder today and the text was not from that email - it was from a different email in that folder.  In fact, all 21 emails in that folder access the same, single email. This happened in several folders.  This is the second time this has happened since using Windows Live Mail; once a year or so ago and again today. 

 

I am using Version 2011 (Build 15.4.3555.0308).  I was not importing or exporting anything.  I am afraid to click on any other saved emails.  Is clicking on them corrupting them, or are they all now completely messed up?  There are financial, tax and organizational emails, not to mention confirmations of purchases as well as registration codes and other activation codes that I need in my folders.  I wouldn't have saved these emails if I didn't need them again!  

 

Is this corruption reversible or are the emails in the corrupted folders lost forever?  What causes this and is there any way to prevent it?

 

Thank you for any help you can give!   

Windows Live Mail acted as if it exported then imported contents [without having received command to do so] and all of a sudden many folders are missing and within the folders, the contents are confused. In many cases, the contents of one message is repeated over and over again regardless of the subject/sender/date of messages.  This also skips folders, with the same message appearing in many folders.  Any ideas as to how to recover lost folders and to solves this problem?
Windows Live Mail acted as if it exported then imported contents [without having received command to do so] and all of a sudden many folders are missing and within the folders, the contents are confused. In many cases, the contents of one message is repeated over and over again regardless of the subject/sender/date of messages.  This also skips folders, with the same message appearing in many folders.  Any ideas as to how to recover lost folders and to solves this problem?

Original title: Windows live Mail went crazy -

Hi there, I have just installed Sky Drive and chose for it to only sync my Pictures folders.  When it finished synching, I checked and it has only synched the folders themselves and a few of the photos (the photos that aren't in folders).  Can you help please?
Thanks :)

All my folders and documents have vanished from skydrive - the 'date modified' is yesterday (22nd sept) but I haven't logged in since Friday (20th sept)
What has happened to them? and can I get them back?

I have not been using the Skydrive app, so there are no local copies.  There is nothing in Recent docs at all, and nothing is found using Skydrive search and the recycle bin is empty.

This is a fairly large number of files, in different folders - all of which have vanished.
not happy.

Hello -  I unfortunately joined the ranks of the numerous people who have lost all of their Hotmail folders when upgrading to Outlook.  Mine just happened this past week-end when my new Windows 8 computer made me create an Outlook address.  After creating the Outlook address, I logged into my Hotmail and it was wiped clean, including EVERY folder, every item which was in my Inbox, and every item in my Sent folder. 

I tried using Mozilla Thunderbird as well, and that is just as empty as my Hotmail account.  The only things remaining are my contacts and a few pictures in the Sky Drive.

Is there any hope at getting these folders back?  I am sure if I was being investigated by the FBI, they would be able to find them.  Surely, they have to be somewhere.

Any tips would be appreciated!
I am VERY stressed as suddenly of my account folders are missing!

I have many folders from the past that are still in the account but for some reason email folders titles 2011, 2012, and most importantly 2013 have DISAPEARED. The last folder is very important as I am currently travelling and contains important job references and copies of important documents. I use my hotmail/outlook whatever you call it now on my ipad and online. 

I have also noticed that NEW emails have occasionally being going directly into my deleted item folder which is also stressful m

PLEASE RECOVER THIS ASAP.