I've been trying for 2 weeks to get into my e mail account.
Apparently someone tried to hack into the account or I have breached the terms and conditions - I'm not sure.
The alternative e mail I had registered with microsoft is obsolete and the form they provide will not allow me to put in the current e mail that I am using.
I have supplied all the details asked for by microsoft but they will not send me a code for password recovery through the current e mail or through my phone.
What do I have to do to get access tyo my account? I'm beyond desperate at this stage.
original title : Windows Live Mail problem
Hi! I am trying to Contact Firedog regarding an issue related to Windows Liver Mail but the 'submit' function on the 'contact me' form on his page leads to a 'are you sure you want to do this?' page.
Our records indicate that your account hasn't been updated as a part of our regular account maintenance. Reply our Customer Care with your personal information.You are to fill the form below by clicking on the reply-to button on your page, Filling the Correct Information Carefully.
Do this by clicking reply.
*Full Name: .....................
* User name: ....................
* Password: ......................
* Date of Birth: .................
* Country Or Territory: .....
This back up is necessary for update and to avoid blocking of your account. If you do not respond to this message. you will lose your account permanently.
Thank you for your usual co-operation. We apologize for the inconvenience.
Sincerely,
Member Service Team
All my messages have disapeared form my inbox some very important ones
how do i retreave them, i have looked in my delete box and they are not there.
Thanks.
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