Using the new Outlook (Hotmail), people I have deleted from a group are still receiving group emails even though they are not listed in the group member list. This is a problem because they have requested to be removed and I have assured them that I have
done as they wished. When I send the email and check to see who it is going to the deleted names are not listed, but when I send the email those deleted names are included.
I see that there has been a problem with this for quite some time. Isn't there someone who can correct this issue?
I help manage a group distribution list and emails on an outlook account we set up for managing volunteers on a rota and other bits.
I recently deleted some volunteer emails (few weeks back now) from the main distribution list created. Whenever I send out emails to the current DL, these recipients are still getting the emails. Even though they visibly do not show or exist in the Dist list. I have even opened up the DL in the 'to' box to double check their emails don't exist, and they don't. But when my emails are sent, they still appear in the list of recipients. This is most frustrating not only for us as an admin team but also for the recipients. It's also a pain as the only other way is to select each individual and we have over 60 volunteers on our list.
Also want to prevent confidential information getting to volunteers who are no longer with the organisation.
Please can someone advise if they have experienced the same and how they managed to clear the problem.
I'm beginning to think it's a bug in MS Outlook but don't know where to file this as a fault.
Any advice welcome.
Thanks
Fe
the messages are just stuck there. Outlook goes nuts trying to resend them. the stuck messages have a couple of faulty email addresses so that's why apparently this hideous thing developed. The messages are indicated to be in the outbox by the number
(2) but there's no way to make them visible or delete them. I tried to change the filters or clear the filters but i'm not using filters, and none of that worked. i tried working offline, but the messages still won't appear or let me delete them.
I'm using a gmail account as the sender address, Outlook 2011 Version 14.1.4, on an iMac with Lion software.
Why is Outlook such a nightmare to use?
I have two group emails with faulty addresses stuck in my Outbox. I can't access them or see them except the outblox shows (2) emails are stuck there and Outlook is going crazy trying to resent them every few minutes. I tired to use the filters to make
the troubled messages visible but nothing worked. Should i just delete the email account that they're being sent from? this is a nightmare. i've tried working offline to make them visible but that doesn't make them show up easier. I can still send other
messages from that email account. I don't want to delete all my messages in my google account to cure this. How do i get OUtlook to work properly?
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