Hi,
My main hotmail account has been hacked, unfortunately i can't do a password reset as i've forgotten my secret question. This was an account i set up many years ago.
I have then filed an account recovery request which keeps getting declined because the information required i can't fill. Now blocked for 24 hours.
I have phone many times but keep getting nowhere,
This is very important that i get this account back as i have very important information on the account. plus everything is linked to this account.
I would appreciate any help
Thanks
Jake
My Hotmail account has been hacked. I was able to login and change my password however I noticed that the security question and cellphone number was changed to the Hacker's information. I tried to update the security information however it states that
it will take 1 month to change. If the Hacker wants access to my account, they will get a code sent to their number since they changed the security information. Is there any way to update this? I searched online and I can't find any information.
I have a hotmail account that I cannot recover due to it being hacked and the information changed. My security question is now in Arabic and the cell phone number associated with it now is a number I have never seen. As such, when I try to use the recovery
questionaire to try to reset the password, it just kicks back saying I have the wrong/not enough information (duh). I tried calling 1-800-Microsoft, but the gentleman that helped me directed me to the recovery service and said there is no other way to reset
the password.
Somebody tell me that this is just a bad dream, and a company like Microsoft has the ability to provide the basic service of returning a hacked email to it's rightful owner. Thanks in advance.
My hotmail account hacked and unable to recover the same due to the hacker changed all the alternate email ids and cell no's associated with the account and system verification says unable to verify the ownershipusing the information that was provided.
Please help me urgently. I shall be highly obliged & thankful to you.
My hotmail account (*** Email address is removed for privacy ***) is hacked and alternate email id and contact number provided has been changed by hacker. Hacker is sending fradulent mails to my contacts in address book. I am not able to
do anything now. Tried all the options. Have filled the form at link (https://account.live.com/acsr) also. However, have not received any support till now. Request for urgent support pls !!!!!!!!!
Atleast respond against the form filled at link wherein I have answered all the questions and provided details.
My hotmail account (*** Email address is removed for privacy ***) is hacked and alternate email id and contact number provided has been changed by hacker. Hacker is sending fradulent mails to my contacts in address book. I am not able to
do anything now. Tried all the options. Have filled the form at link (https://account.live.com/acsr) also. However, have not received any support till now. Request for urgent support pls !!!!!!!!!
Atleast respond against the form filled at link wherein I have answered all the questions and provided details.
Hi, my account has been hacked and the password changed in the last couple of days! Friday was the last time I successfully logged in and know I am trying the correct password! I no longer have access to my hotmail account and I have tried several times
resetting the password and have also made a new email account to submit this post! I have no idea what to do next? Can somebody please help me to get my account back up and running, as i need to log back into my account URGENTLY!!! Please help!!
I tried the password reset option and account recovery process but
1. It is not accepting my security answer as the hacker has changed it
2. I no longer have access to the alternate email address but can confirm what that is.
3. The customer service which is the third option did not help me.
I had to make this second ID just to sign up in this forum.
Please help!! Thank you.
I tried the password reset option and account recovery process but
1. It is not accepting my security answer as the hacker has changed it
2. I no longer have access to the alternate email address but can confirm what that is.
3. The customer service which is the third option did not help me.
I had to make this second ID just to sign up in this forum.
Please help!! Thank you.
Hi, my account has been hacked and the password changed in the last couple of days! Friday was the last time I successfully logged in and know I am trying the correct password! I no longer have access to my hotmail account and I have tried several times
resetting the password and have also made a new email account to submit this post! I have no idea what to do next? Can somebody please help me to get my account back up and running, as i need to log back into my account URGENTLY!!! Please help!!
I tried the password reset option and account recovery process but
1. It is not accepting my security answer as the hacker has changed it
2. I no longer have access to the alternate email address but can confirm what that is.
3. The customer service which is the third option did not help me.
I had to make this second ID just to sign up in this forum.
Please help!! Thank you.
I tried the password reset option and account recovery process but
1. It is not accepting my security answer as the hacker has changed it
2. I no longer have access to the alternate email address but can confirm what that is.
3. The customer service which is the third option did not help me.
I had to make this second ID just to sign up in this forum.
Please help!! Thank you.
Your Microsoft account has been renamed. We just wanted to check with you that it's okay.
- Old account name: *** Email address is removed for privacy ***
- New account name: *** Email address is removed for privacy ***
- Old account name: *** Email address is removed for privacy ***
- New account name: *** Email address is removed for privacy ***
My hotmail account was hacked. Tried to recovered it but still no luck. Old account does not exist anymore. Please help
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