- my account profile: But the problem is I don't even recall what I put in for those fields when i created the account years ago
- the form also asked for recent subject lines for four sent emails. I got the exact subject lines from my friends and provided CORRECTLY
then I got an automated reply with an issue number saying Microsoft reviewing it further. then they denied it and asked to resubmit the form. I tried it multiple times but unfortunately do not have any other "authentic" proof except sent email subjects which seems not enough for unblocking.
I am totally at a loss here, I really need to regain back my access since that account has just too many important emails. Would be a life saver if I could touch base with someone in Microsoft office and prove I am the original user.
Please help me. thanks very much - MS
my old alternate email has already been closed and i can't sign in anymore to get the security code. however, i managed to figure another way to get the link to reset my hotmail password by sending the link to another alternate email account. it was successful and i followed the steps BUT, the password is reset BUT i still have to submit the questionaire form but i can't send it again because it says to wait 24 hours. n its been 24 hours already since yesterday.
help. i really need this account as i've been using it for more than a decade.
Dear Microsoft Team,
I am Mehdi working with Bait-ul-Sukoon Cancer Hospital as a IT Officer.
My CEO Mrs. Zainab Ali Raza Ebrahim using hotmail ID:
*** Email address is removed for privacy ***. Her password is not working since yesterday due to leakage of password or might be password was hacked by someone. I would like to inform you, She is not IT aware person and she is apprehensive about her hotmail account.
Please help us about this distracted situation. Your early response in this regard will be highly appreciated.
Hotmail Team please give me any of your email ID where I can coordinate with you, please help me I am really in problem.
Intizar Mehdi
IT Officer
Bait-ul-Sukoon Cancer Hospital.
S.N.P.A, 17-J, Block 3,
K.C.H.S Union – Karachi,
Pakistan.
PH: +92-21-34553836
Mobile: +92-300-2663123
Email: *** Email address is removed for privacy ***
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