The only way I found out that my hotmail account had been switched over to Outlook.com is when Facebook informed me that my e-mail address was no longer valid!!!
Only when I tried to go to my Hotmail account to see what was going on, it wouldn't accept my password and I had to re-set it. When I eventually got in, I found out that my account had been automatically switched to Outlook.com and my Inbox was empty and all of my folders were gone!!!! Ten years worth of e-mails and folders!!!! GONE!!! GONE!!! GONE!!! No e-mails, no contacts, no folders, all gone!!!
Major fail Microsoft!!! Just like Windows 8, major fail!!!
Today I have added a gmail account to my Hotmail account and I changed my password, I also attempted to use the authentication app to enhance security however this was not successful so I deleted the functions. 5 minutes later the webpage displayed 'your account has now been changed to outlook' and ALL MY EMAILS FROM THE LAST 15 YEARS OF MY LIFE HAVE DISAPPEARED. How and why has this happened ? I have tried recovering them but it says there are no emails to be found.
Is this because I added an alias to my account that everything has vanished??
PLEASE SOMEONE HELP, IM MISSING SO MANY IMPORTANT BUISNESS EMAILS
Hi,
Having a major panic attack, tried to check my Hotmail this morning and it has gone! I have searched on-line and followed all advice on how to restore this but nothing! Hotmail is my main e-mail account and I desperately need to access my mail, I have recently created an outlook account (when I purchased new laptop and had to!) and have tried to sync my Hotmail through that which has also failed, if anyone can offer any advice it would be greatly received.
In kind regards
Julie
Ever since my Hotmail account was switched to outlook I can't get pictures in my emails. I can't find a phone number to call Outlook for help. They do not provide any info as to how to contact them directly for customer service or help. No email contact or phone number.
This is not the way to do business. If anyone can tell me how to contact Outlook, please reply.
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