HELP PLEASE – TROUBLE LOGGING INTO HOTMAIL PLUS

17. December 2013 · Write a comment · Categories: livemail · Tags: , ,

For security, I use two-step authorization to log-in.  Yesterday I changed my Hotmail Plus password, and now, after entering password to log-in, and then as 2nd step I'm prompted to request security code ( via text, phone call, or sent to my gmail email account), it now won't text it to my cell, which is what I almost always do .... with repeated attempts I get a message saying "We couldn't send the code, please try again".  I've never had this problem. 

    

Then, when that didn't work, I tried to have it call me the code, which system did, but then when I enter the code, I get exact same two-step authorization screen again /  says on-screen again that it needs "two-step authorization", and prompts me to request another security code.

    

So it seems after password reset, all of a sudden the text option and somehow the call option now all of a sudden aren't functioning properly.

 

This morning,, upon trying again, I had it send the code to my gmail account, and when I entered that code, Hotmail Plus finally did let me into my email, that option appears to be the only option functioning.

 

How can I get text option and call option working again?  I have no idea why the system for text option says "We couldn't send the code, please try again", and why call option doesn't seem to work either.

 

I use MSN Hotmail for business, and I'm pretty darn scared if I weren't able to get into my email.  No Technical Support, no one to talk to, MAJOR detractor.  I may need to consider changing over to Verizon, etc., for business / personal email, even though it would cost me more.  What if I can never get Hotmail Plus in this regard working right again.

 

Help greatly appreciated!  Thanks in advance!

HELP PLEASE – TROUBLE LOGGING INTO HOTMAIL PLUS

17. December 2013 · Write a comment · Categories: livemail · Tags: ,

For security, I use two-step authorization to log-in.  Yesterday I changed my Hotmail Plus password, and now, after entering password to log-in, and then as 2nd step I'm prompted to request security code ( via text, phone call, or sent to my gmail email account), it now won't text it to my cell, which is what I almost always do .... with repeated attempts I get a message saying "We couldn't send the code, please try again".  I've never had this problem. 

    

Then, when that didn't work, I tried to have it call me the code, which system did, but then when I enter the code, I get exact same two-step authorization screen again /  says on-screen again that it needs "two-step authorization", and prompts me to request another security code.

    

So it seems after password reset, all of a sudden the text option and somehow the call option now all of a sudden aren't functioning properly.

 

This morning,, upon trying again, I had it send the code to my gmail account, and when I entered that code, Hotmail Plus finally did let me into my email, that option appears to be the only option functioning.

 

How can I get text option and call option working again?  I have no idea why the system for text option says "We couldn't send the code, please try again", and why call option doesn't seem to work either.

 

I use MSN Hotmail for business, and I'm pretty darn scared if I weren't able to get into my email.  No Technical Support, no one to talk to, MAJOR detractor.  I may need to consider changing over to Verizon, etc., for business / personal email, even though it would cost me more.  What if I can never get Hotmail Plus in this regard working right again.

 

Help greatly appreciated!  Thanks in advance!

HELP PLEASE – TROUBLE LOGGING INTO HOTMAIL PLUS

17. December 2013 · Write a comment · Categories: livemail · Tags: , ,

For security, I use two-step authorization to log-in.  Yesterday I changed my Hotmail Plus password, and now, after entering password to log-in, and then as 2nd step I'm prompted to request security code ( via text, phone call, or sent to my gmail email account), it now won't text it to my cell, which is what I almost always do .... with repeated attempts I get a message saying "We couldn't send the code, please try again".  I've never had this problem. 

    

Then, when that didn't work, I tried to have it call me the code, which system did, but then when I enter the code, I get exact same two-step authorization screen again /  says on-screen again that it needs "two-step authorization", and prompts me to request another security code.

    

So it seems after password reset, all of a sudden the text option and somehow the call option now all of a sudden aren't functioning properly.

 

This morning,, upon trying again, I had it send the code to my gmail account, and when I entered that code, Hotmail Plus finally did let me into my email, that option appears to be the only option functioning.

 

How can I get text option and call option working again?  I have no idea why the system for text option says "We couldn't send the code, please try again", and why call option doesn't seem to work either.

 

I use MSN Hotmail for business, and I'm pretty darn scared if I weren't able to get into my email.  No Technical Support, no one to talk to, MAJOR detractor.  I may need to consider changing over to Verizon, etc., for business / personal email, even though it would cost me more.  What if I can never get Hotmail Plus in this regard working right again.

 

Help greatly appreciated!  Thanks in advance!

How do I contact Outlook.com legal department?

08. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,

I have had enough of Outlook.com.

 

The administrators are causing me a loss of earnings by closing my account implying that my storage is close to its limit. But what is the limit? and what is my current storage level? 

 

I was a member of Hotmail Plus and by default, was transferred to Outlook Plus. I was led to believe that Hotmail Plus was virtually "unlimited" but that is clearly not the case with Outlook.com "plus".

 

I have requested that a representative of Outlook should make contact - but this is being ignored.

 

Does anyone have an address to which I can send legal papers - I think it is unacceptable that Microsoft can ignore complaints and cause my business harm.

 

The main reasons for me using Hotmail were a) large attachments could be sent and received b) "virtually" unlimited storage which allows me to use the Inbox and Folders as an easily accessible filing system during my travels.

 

Is there another email provider that can offer this service? - I am willing to pay for a reliable service.

 

Best regards

 

Disgruntled of Burton

 

PS Why is there no Category "Outlook Plus"?

 

People are being told my inbox is full

18. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,

Please would someone from Outlook contact me....

 

I recently had a mail saying my Outlook.com account was almost full. But as an Outlook Plus customer that was a surprise.

 

I have since mailed a request for information on this forum - what is my limit under Outlook Plus, how is this compared to Hotmail Plus and what is the current status of my account?

 

I am now being told that some senders are receiving a message that by account is full. This is now causing me  problem.

 

Please would someone official make contact

 

There is no Outlook Plus product mentioned on the list below - why?

People are being told my inbox is full

18. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,

Please would someone from Outlook contact me....

 

I recently had a mail saying my Outlook.com account was almost full. But as an Outlook Plus customer that was a surprise.

 

I have since mailed a request for information on this forum - what is my limit under Outlook Plus, how is this compared to Hotmail Plus and what is the current status of my account?

 

I am now being told that some senders are receiving a message that by account is full. This is now causing me  problem.

 

Please would someone official make contact

 

There is no Outlook Plus product mentioned on the list below - why?

10 attchement limit

03. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , ,

 

Been cursed with a really nagging problem for over two years now even though I subscribe to Ad-free Outlook for over a decade (problem started with Hotmail Plus). I cannot send nor forward emails with more than 4 attachments, which is extremely frustrating.

 

I have tried different computers and browsers, updated Silverlight and checked for more Windows Update, the problem never gets fixed so I assumed it has to do with my account. Can somebody do something about this? I've seen many people having the same issue on many forums. Last year, the problem was solved for a week after I escalated and came back right away (I also had publicity displayed even though I had a paid account).



From: *** Email address is removed for privacy ***
To: *** Email address is removed for privacy ***
CC:
Subject: RE: SRX1187601528ID - Windows Live Hotmail Plus
Date: Mon, 12 Nov 2012 17:37:18 +0000

Dear  Blank Blank,
We have receive the sceenshots you provided. As of now, we have not receive any updates but as soon as we obtain any information we will get back to you.
Sincerely,
Windows Live Hotmail Plus - Escalations Team

Hotmail Plus features VS Office 365 – do I need both?

03. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags:

I have both Hotmail Plus and an Office 365 Subscription.

 

Do I still need the Hotmail Plus subscription? It gives:

  • 10 GB total Windows Live account space
  • ability to send larger attachments
  • no account expiration policy
  • no third party advertising

 

Does the Office 365 subscription cover some of these points? If so, which?

 

 

Thank you

 

email storage problem

20. July 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
Email storage growing and maxing out space indiscriminately. Just signed up for Hotmail Plus July 9: storage doubled. How to stop. Technical support not available. Will have to cancel Hotmail Plus and email account soon.
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