i am unable to log into my hotmail account as it wants a security code. i have had a number of these codes sent to me which i have entered as instructed but each time i am informed that the code is invalid. Also the alternate email address is wrong and there seems no way to change it.....can anyone help?

For the past few weeks I have been asked for a security code to access my hotmail, I always bypass it.

I receved a text from number 35699189371 with a code. The thing is I have only had this mobile for a few months and I only give the number to friends and family.

Can Microsoft confirm that this is them or is it a phishing exercise

I emailed support and was directed to the forum where it was suggested that I change my password which I did, so far it has worked .

 

I need a Hotmail security code to set up my Hotmail account on my new iphone.

 

*** Email address is removed for privacy ***

Hi,

 

I am being harassed for a security code, but the code is being sent to an email address other than mine.

 

My email address is *** Email address is removed for privacy ***, but the security code email address is *** Email address is removed for privacy ***.

 

That means I can never update the secuity info because I can't receive the code.

 

There doesn't appear to be any way to fix this at my end.

 

Can you help?