Hello - I am using Microsoft Outlook 2011 Mac, and I am having difficulty with 2 IMAP accounts I have configured. The problem I am having is after configuring these accounts IMAP settings, Outlook connects to the accounts, but indicates "Sync Pending" (and no e-mail messages have been sync'd).

These 2 e-mail accounts are: GMail and Outlook.com. I would also like to note that neither of these e-mail accounts have large mailbox sizes (nothing close to 1Gb). Also, for the GMail accounts, I have enabled IMAP.

NONE of these accounts will sync (even though they have been configured correctly). I have even tried removing BOTH accounts, and only configured one of them (Outlook.com), but it makes no difference.  Here is the config I am using for the Outlook.com account:


I have also tried changing the Outgoing Server SSL port to 465 - makes no difference.



I have messed with these settings hoping it will work, such as unchecking the Sync all IMAP folders, enabling it and changing the interval from anywhere from 2 - 30 minutes. I have also tried checking the Use IMAP IDLE setting, with all possible combinations. To no avail, nothing works. 





This is my Outlook version:



I am using the following Macbook Pro:


No matter what I change, I still receive:


I have rebuilt and deleted the Outlook Identity as well. Mind you, I have just installed Microsoft Office 2011 Mac, so my issues are not related to an existing installation that "all of a sudden stopped working".


If you ask me, the IMAP settings are broken, and simply don't work in Outlook 2011 Mac.

Is this a KNOWN ISSUE with Outlook 2011 mac, or has someone else figured out how to make this work?

Any help would be greatly appreciated.

Thank you.

I am using the Galaxy S3, sticking with my native app email. My version of Android is 4.1.2.

My IMAP settings are as follows, which are EXACTLY as recommended by Microsoft:
  • Incoming (IMAP) Server

    • Server address: imap-mail.outlook.com

    • Port: 993

    • Encrypted Connection: SSL

  • Outgoing (SMTP) Server

    • Server address: smtp-mail.outlook.com

    • Port: 25 (I also tried 587)

    • Authentication: Yes

    • Encrypted Connection: TLS

Everything is setting up just fine, and I can receive emails. HOWEVER, there is a problem with the sync. When I delete an Outlook.com email off using the phone, it does not delete from the server, as I can still see it when I log in to my inbox on a web browser. After a few minutes, it REAPPEARS in my phone inbox as though I were getting a new message!

It is quite baffling - can someone assist? Is it a problem with my Samsung email app? With Microsoft?

PS - If you recommend EAS, here is why I do not wish to use it.  I am not able to change the sender of my emails to be my name. It might be a problem with the app or something, as instead it just uses the first part of my email address before the "@outlook.com". For example, it uses "abc123" if the email address were *** Email address is removed for privacy ***.

I am unable to keep my email in sync between my iDevices and my Laptop. I have followed all the instruction for setting up an IMAP email account in apple mail nothing works. I have 3 outlook.com custom domain email addresses and I need them to be in-sync.  One example of what happens is that I will archive a message on my laptop in Apple Mail.App but in outlook.com and on my advices it continue sot be in the Inbox. Very frustrating.
Hi 
I have a hotmail account that now is on outlook.com and im using the imap settings in the mac mail to access it.

The problem is that it cannot complete a sync. (All the email to be synced locally)

At some point you get the impression that the sync is done (after many hours ) but if you view an email in some folder ... The syncing start working again.
iPad mini on  iOS 7.2

I've tried exchange, outlook.com, "other", using pop settings, imap settings. Nothing is working. I either send an e-mail and it sends twice, it doesn't sync right, or I get the "unable to move message to the trash". I have a @live.com address and a domain-based address via windows live admin. I access both on outlook.com via the web just fine, and the outlook for android app also works perfectly. I don't want to have access e-mail via Safari on iPad all the time.

Thanks.
Hi,

I've just recently setup an Outlook custom domain/email with Domains.Live (southernservices.com.au).

I'm in the process of trying to configure Outlook 2011 (mac version) with this email, using IMAP.
I am using the correct IMAP settings, however when trying to send an email I get the following error:


Can I please have some help with 'authentication the user' so that I am able to send?

Further Info:
* I can receive emails fine, just sending.
* Outlook 2011 does connect securely to smtp-mail.outlook.com, just wont send.
* IMAP settings I am using are:
  • Type: IMAP
  • Incoming Server: imap-mail.outlook.com
  • Server port: 993
  • Use SSL to connect: checked
  • Outgoing Server: smtp-mail.outlook.com
  • Server port: 587
  • Override default port: checked
  • Use SSL to connect: checked