IMAP › Page 3 › Question about Outlook Express

IMAP connection to Outlook.com from Outlook 2011 on Mac

01. November 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: IMAP, IMAP connection

I set up my email to use IMAP for Outlook.com on Outlook 2011 for Mac. All has been working fine but since yesterday I keep getting the following error whilst trying to check my email

MAIL COULD NOT BE RECEIVED AT THIS TIME

The server for account xxxxxxx returned the error

Error 8: Server Error. Please try again later. Your

username/password or security settings may be

incorrect. Would you like to try re-entering your

password?

The strange thing is it will connect to my deleted items or one of the folders I have set up in Outlook.com occasionally and sync them fine, but the majority of the folders won't sync and I get the above error. The fact it connects at all I assume means my username & password are correct.

I can't find any reference to this error code elsewhere so I've no idea how to correct this. I am not sure whether its my settings which are wrong (however, it has been working previously and nothing has changed) or its an Outlook.com error.

Can anyone help please?

Thanks

Marcus

Timestamp in received IMAP emails off by 9 hours (ahead of current time)

31. October 2013 · Write a comment · Categories: Outlook for Mac · Tags: exchange account, IMAP

I have 2 accounts on my outlook; an exchange account and an IMAP (me.com)

all the emails coming in on my IMAP account have a timestamp that is exactly 9 hour ahead of the current time.

when viewing the sameIMAP emails with the Apple Mail app the timestamp is correct.

When i sent test e-mails from my exchange account to my IMAP, the outgoing exchange account shows the correct time while the incoming IMAP reads a time 9 hours into the future???

I have read the previous posts, and already deleted the IMAP, shut down Outlook, restarted the computer, and recreated my me.com account but the problem persists.

any suggestions??

Outlook 2007 not syncronizing all folders of a Hotmail account (IMAP account)

29. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: IMAP, IMAP server, sync

Until yesterday all folders were sync´d fine. But today when the sync starts, everything it´s fine until the end of the process (91% aprox) when an error appears saying: can not connect to server imap-outlook.com. The issue seems to be only with Sent folder, as all other folders are sync´d ok.

Is there any issue with IMAP server? Thanks

Why won’t my live.co.uk email sync properly in Mac Mail with IMAP?

28. October 2013 · Write a comment · Categories: livemail · Tags: IMAP, microsoft, sync

Hi,

I reported this issue a number of weeks ago

http://answers.microsoft.com/en-us/windowslive/forum/mail-sync/setting-up-imap-for-hotmaillive-on-mac-mail/778f0c03-f19c-48c3-a67f-c90e56a5bdcf?tm=1380152185673

I also came across a number of threads complaining about the same issue.

http://answers.microsoft.com/en-us/windowslive/forum/mail-sync/mac-mail-problems-syncing-inbox-with-imap-hotmail/fd9ce586-75b4-4a12-977c-b52019fba4e9

http://answers.microsoft.com/en-us/windowslive/forum/mail-email/mac-mail-via-imap-no-messages-from-inbox/2da6c9f9-7bb4-445b-b49e-beaf10ba52d6

It was said that microsoft was aware of the issue and we're fixing it but the problem still exists.

When using a outlook.com email with IMAP the emails sync find.

With live.co.uk I have the problem of the emails not syncing properly as well as every time i send a email it appears in my inbox as I message sent to me from me.

Any ideas on a fix?

This issue is very annoying and has been occurring for at least a month

Kind Regards Dan

Unable to use hotmail via IMAP on OSX Mavericks default mail app

27. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: error message, hotmail, IMAP, OSX Mavericks

I keep getting this error message

Unable to open “Hotmail”

The connection to the server “imap.glbdns2.microsoft.com” on port 993 timed out.

I know all the settings and passwords are entered correctly because the "connection doctor" feature shows that both IMAP and SMTP connections are successful.

I can also see the mails in all my folders on my hotmail account EXCEPT inbox. So sent folder, junk mail, trash, misc. folders all show the correct emails, just the inbox is blank

Old emails displaying incorrectly

25. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: email client, IMAP, Outlook account

After recently switching to IMAP settings on my Outlook account, I have noticed there is a number of old emails in my Sent folder which aren't displaying correctly, both on Outlook.com and from my email client. I've searched the Outlook Community forums and found another user who has experienced the same issue in the past, but there was no solution provided publicly.

Their forum topic can be found here: http://answers.microsoft.com/en-us/windowslive/forum/mail-email/old-hotmail-sent-items-not-showing-correctly/732c3190-a39c-4684-aab4-f0bdd47a7e05

When I view the emails on Outlook.com I am able to see the message and contact fields as well as the date the emails were sent. However, the message headers seem to be missing from the folder view message list. I have provided a screenshot below:

However, the same emails are completely blank when viewed from my email client and I am unable to see the message or the contact fields. The date and time fields have been changed to the current date & time of the IMAP account's creation on my email client.

To save some time in finding the solution, the problem occurs on numerous computers/clients and the internet history and cache are clear. This problem appears to be occurring server side and is not an issue with downloading the emails locally. I would be grateful if this support ticket could be escalated to a support specialist as per the other user who experienced this same issue previously.

Thank you

Outlook 2011, Office365, cannot add IMAP account

25. October 2013 · Write a comment · Categories: Outlook for Mac · Tags: GoDaddy, IMAP, Macbook pro

Scenario:

Small Business with Office365, all using MacBook Pro

Outlook 2011 works just fine with O365 account

Cannot add second email account using IMAP to Outlook

IMAP account settings are correct and run in Mac Mail, iPad, iPhone, Android Nexus, Windows Outlook 2013, Windows Outlook 2010 and Postbox

IMAP also runs just fine in Outlook 2011 on a different MacBook Pro

IMAP account is from GoDaddy and they can't figure this out

Can anyone explain to me how to add this IMAP account to Outlook 2011 when Office 365 is present?

If my client moves their account off of Office 365 to GoDaddy or Google, this would be a non-issue, but there are other factors prevent us from doing that. I've spent an extraordinary amount of time on this, which is why I now have this email account installed every which way (on every piece of equipment) except where it is needed.

custom domain account does not authenticate with IMAP

22. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: custom domain, custom domain account, IMAP

I have a custom domain hosted on outlook.com

I access the account with no problems using activesync on iOS and a browser at outlook.com, however I tried to set up IMAP access using Mail.app on Mac OS X today and it fails to authenticate. I used the same settings with an @live.co.uk email account and that works fine, which leads me to believe the problem is to do with the fact that I am using a custom domain.

I've seen some other similar threads which indicate that there have been problems with custom domains and IMAP and wonder if Microsoft are aware of this issue?

Thanks.

Certificate prompt when launching outlook 2007

16. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: IMAP, IMAP server, outlook 2007, SMTP server

I use outlook.com through IMAP and everytime I launch MS office 2007 I get an certificate prompt and have to click 'yes' to bypass it. I have installed the certificate to my PC but this doesn't resolve the issue.

my settings are as followed:

email address: *** Email address is removed for privacy ***

imap server: imap-mail.outlook.com SSL on port 993

smtp server: smtp-mail.outlook.com Auto on port 25

Outgoing server requires authentication

I am using outlook 2007 client.

I have reduced my IE trust settings to LOW, this didn't fix the issue.

I have added the certificates, this didn't fix the issue.

I prevented the PC from requiring SSL authentication all together, this didn't fix the issue.

I tried setting up the above account without any SSL, the mail account wouldn't connect to the server!

Please advise this doesn't happen with my google IMAP email addresses!

Can I receive IMAP email on Windows Live Mail. If so what changes do I need to make.

16. October 2013 · Write a comment · Categories: livemail · Tags: IMAP, Windows Live Mail

I am trying to change from POP to IMAP, but do not know if I can do this or not. If I can receive IMAP how do I do it.

Thanks

thomas

Question about Outlook Express