Hi, the forum moderators have suggested I create a thread for my own instance of this issue. like many others, I've been getting an "error 9" for outlook.com imap intermittently. Please let me know what I should do next.
I am trying to convert my hotmail.com email account to connect with IMAP instead of POP3. I use Mail.app on OSX 10.8.5 to receive my email.
However, I cannot log in to my account via the IMAP protocol. I've configured my account exactly to the settings specified in this post. What happens is that Mail.app continually asks for my password as if it cannot authenticate with the server.
To further troubleshoot the issue, I used Mail.app's Connection Doctor feature to get more detailed information on what's going wrong. This is the output I get related to my hotmail.com account:
INITIATING CONNECTION Oct 12 12:41:02.041 -- host:imap-mail.outlook.com -- port:993 -- socket:0x0 -- thread:0x7f829e609ba0
CONNECTED Oct 12 12:41:02.343 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap-mail.outlook.com -- port:993 -- socket:0x7f829d636040 -- thread:0x7f829e609ba0
READ Oct 12 12:41:03.143 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap-mail.outlook.com -- port:993 -- socket:0x7f829d636040 -- thread:0x7f829e609ba0
* OK Outlook.com IMAP4rev1 server version 17.2.0.0 ready (DUB451-IMAP133)
WROTE Oct 12 12:41:03.248 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap-mail.outlook.com -- port:993 -- socket:0x7f829d636040 -- thread:0x7f829d46eb70
1.1692 CAPABILITY
READ Oct 12 12:41:03.396 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap-mail.outlook.com -- port:993 -- socket:0x7f829d636040 -- thread:0x7f829d46eb70
* CAPABILITY IMAP4rev1 CHILDREN ID NAMESPACE AUTH=PLAIN AUTH=XOAUTH2 SASL-IR
READ Oct 12 12:41:03.539 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap-mail.outlook.com -- port:993 -- socket:0x7f829d636040 -- thread:0x7f829d46eb70
1.1692 OK CAPABILITY completed
WROTE Oct 12 12:41:03.598 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap-mail.outlook.com -- port:993 -- socket:0x7f829d636040 -- thread:0x7f829b4e5520
2.1692 ID ("name" "Mac OS X Mail" "version" "6.6 (1510)" "os" "Mac OS X" "os-version" "10.8.5 (12F45)" "vendor" "Apple Inc.")
READ Oct 12 12:41:03.745 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap-mail.outlook.com -- port:993 -- socket:0x7f829d636040 -- thread:0x7f829b4e5520
* ID ("name" "Outlook Imap" "version" "17.2.0.0")
READ Oct 12 12:41:03.896 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap-mail.outlook.com -- port:993 -- socket:0x7f829d636040 -- thread:0x7f829b4e5520
2.1692 OK ID completed
WROTE Oct 12 12:41:03.936 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap-mail.outlook.com -- port:993 -- socket:0x7f829d636040 -- thread:0x7f829d46eb70
3.1692 AUTHENTICATE PLAIN (*** 48 bytes hidden ***)
READ Oct 12 12:41:05.468 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap-mail.outlook.com -- port:993 -- socket:0x7f829d636040 -- thread:0x7f829d46eb70
3.1692 NO Error 10. Server error. Please try again later.
I've seen other posts describing a similar error code, which leads me to believe this is an account or server issue on Microsoft's side. Any assistance in resolving this issue would be greatly appreciated.
However, I cannot log in to my account via the IMAP protocol. I've configured my account exactly to the settings specified in this post. What happens is that Mail.app continually asks for my password as if it cannot authenticate with the server.
To further troubleshoot the issue, I used Mail.app's Connection Doctor feature to get more detailed information on what's going wrong. This is the output I get related to my hotmail.com account:
INITIATING CONNECTION Oct 12 12:41:02.041 -- host:imap-mail.outlook.com -- port:993 -- socket:0x0 -- thread:0x7f829e609ba0
CONNECTED Oct 12 12:41:02.343 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap-mail.outlook.com -- port:993 -- socket:0x7f829d636040 -- thread:0x7f829e609ba0
READ Oct 12 12:41:03.143 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap-mail.outlook.com -- port:993 -- socket:0x7f829d636040 -- thread:0x7f829e609ba0
* OK Outlook.com IMAP4rev1 server version 17.2.0.0 ready (DUB451-IMAP133)
WROTE Oct 12 12:41:03.248 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap-mail.outlook.com -- port:993 -- socket:0x7f829d636040 -- thread:0x7f829d46eb70
1.1692 CAPABILITY
READ Oct 12 12:41:03.396 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap-mail.outlook.com -- port:993 -- socket:0x7f829d636040 -- thread:0x7f829d46eb70
* CAPABILITY IMAP4rev1 CHILDREN ID NAMESPACE AUTH=PLAIN AUTH=XOAUTH2 SASL-IR
READ Oct 12 12:41:03.539 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap-mail.outlook.com -- port:993 -- socket:0x7f829d636040 -- thread:0x7f829d46eb70
1.1692 OK CAPABILITY completed
WROTE Oct 12 12:41:03.598 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap-mail.outlook.com -- port:993 -- socket:0x7f829d636040 -- thread:0x7f829b4e5520
2.1692 ID ("name" "Mac OS X Mail" "version" "6.6 (1510)" "os" "Mac OS X" "os-version" "10.8.5 (12F45)" "vendor" "Apple Inc.")
READ Oct 12 12:41:03.745 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap-mail.outlook.com -- port:993 -- socket:0x7f829d636040 -- thread:0x7f829b4e5520
* ID ("name" "Outlook Imap" "version" "17.2.0.0")
READ Oct 12 12:41:03.896 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap-mail.outlook.com -- port:993 -- socket:0x7f829d636040 -- thread:0x7f829b4e5520
2.1692 OK ID completed
WROTE Oct 12 12:41:03.936 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap-mail.outlook.com -- port:993 -- socket:0x7f829d636040 -- thread:0x7f829d46eb70
3.1692 AUTHENTICATE PLAIN (*** 48 bytes hidden ***)
READ Oct 12 12:41:05.468 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap-mail.outlook.com -- port:993 -- socket:0x7f829d636040 -- thread:0x7f829d46eb70
3.1692 NO Error 10. Server error. Please try again later.
I've seen other posts describing a similar error code, which leads me to believe this is an account or server issue on Microsoft's side. Any assistance in resolving this issue would be greatly appreciated.
Hi There,
I've just setup a custom domain, and am trying to connect via IMAP in Outlook 2010, and it keeps asking for username and password to connect to imap-mail.outlook.com
I've just setup a custom domain, and am trying to connect via IMAP in Outlook 2010, and it keeps asking for username and password to connect to imap-mail.outlook.com
I can't for the life of me get it to accept the correct username and password.
However, when I check online, it says the email is not active. I've set the MX records exactly the same as my personal email address, and it simply will not work.
Is there something I'm doing wrong? Does IMAP not work on custom domains or something?
However, when I check online, it says the email is not active. I've set the MX records exactly the same as my personal email address, and it simply will not work.
Is there something I'm doing wrong? Does IMAP not work on custom domains or something?
Hi,
I am trying to switch my Email Provider from Gmail to Outlook.com.
While I am checking Outlook.com, I noticed I cannot configure third party emails that are using IMAP and POP3.
I have my email, *** Email address is removed for privacy ***. I also have another work email that uses IMAP. I want to configure my *** Email address is removed for privacy *** to receive emails from both *** Email address is removed for privacy *** and my work email. Also, I want to be able to send from either of the email accounts. Something like
a drop down menu which I can easily toggle which email to use as sender.
I know this was possible with Hotmail before but I just can;t find it in Outlook.com
Thanks. Answer is needed ASAP.
Hello,
after migrating from POP to IMAP, I cannot access one of my live accounts from thunderbird client.
Both live accounts were changed from POP to IMAP, using imap-mail.outlook.com, IMAP/SSL/993.
One account works fine, for the other one the IMAP server returns:
- "error 10. Server error. Please try again later."
on IMAP-login. I double-checked the password against the still working POP configuration. I double-
checked settings for any differences to the account working fine with IMAP.
I have Thunderbird logs that show two authentication types failing before TB gives up.
Both accounts can still be accessed via POP or web.
A similar issue was already reported here.
I'm very happy because of the new outlook.com IMAP protocol.So, my problem is that, when I want to download the mails from my ***@live.com e-mail address, I get "Login failed" message. I used the following options:
Incoming server type: IMAP4 (there is no simple IMAP)
IMAP server: imap-mail.outlook.com
IMAP port: 993
Secure connect: SSL
mail address: ***@live.com
username: ***@live.com
password *****
SMTP verification: yes, like IMAP
I can send mail with SMTP (smtp-mail.outlook.com), I can download my mails from POP3, but I can't download from IMAP. I alwas get the "Login failed" error message. I have a little old Samsung Monte (S5620). What's the problem?
Incoming server type: IMAP4 (there is no simple IMAP)
IMAP server: imap-mail.outlook.com
IMAP port: 993
Secure connect: SSL
mail address: ***@live.com
username: ***@live.com
password *****
SMTP verification: yes, like IMAP
I can send mail with SMTP (smtp-mail.outlook.com), I can download my mails from POP3, but I can't download from IMAP. I alwas get the "Login failed" error message. I have a little old Samsung Monte (S5620). What's the problem?
Now that Outlook.com supports IMAP and the TrueSwitch is closed - what is the easiest way to transfer old emails (including folders and attachments) from Gmail to outlook.com? I mean I can use something like YippieMove but it's not free...
Hi,
I'm aware that IMAP has been released for outlook.com and so i've been attempting to set IMAP up on my mac within the mail app.
my email ends in @live.co.uk
is IMAP released for @live.co.uk as well as @outlook.com
For over a week now i've been unable to add the email account to the client.
Any ideas why it isn't working?
Im in great need of accessing my emails on a regular basis without having to login to the email portal, hopefully someone will know the solution.
Kind Regards Dan
I've successfully setup the new Outlook.com IMAP functionality on a number of desktop client (Mail.app, Thunderbird, Opera Mail) and in all instances, the Archive folders fails to sync.
Is this a known bug? Am I supposed to configure something under Options? Please tell me what I'm doing wrong since this severely limits the usefulness of IMAP (can't get to all my old messages).
Thanks.
I have repeatedly tried the instructions provided for IMAP access with Mac Mail, and repeatedly get the error:
"The connection to the server “imap-mail.outlook.com” on port 993 timed out."
On the current attempt, I haven't yet received this error but after approximately 15 minutes (on a very high speed connection) only my 'Junk' folder has synced (all other folders are present, but empty).
Please could you advise on what might be wrong here? I'm using a '@hotmail.com' email address, if that affects matters at all.
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