Have been using Windows Live Mail 2012 for 2 months without trouble until today.  All previously saved inbox messages are now gone.  Still receiving new messages fine, and they are still there.  Can the old messages be recovered?  How did this happen?

I use Apple Mail but since I have Office 2011 installed on my Macbook I thought I'd take a look at Outlook.

I shutdown Apple Mail and started Outlook (for the first time), I entered the required info to access my IMAP email account (username, server settings, etc.). All seemed to go well and I could see Outlook retrieving my email.

After some time I noticed it said "All Folders Up To Date". I checked the Sent Items folder and saw about 11,000 messages (normal & expected), but when I clicked on Inbox I noticed it only had 750 messages (about 10% of what I expected). There were messages from the last month, then 5 or 6 messages from 2013, none from 2012 and 2011,, and 2 messages from 2010.

Obviously, this was not right, so I right clicked the Inbox folder & selected Synchronize Now but it would just say it was already up to date. Fishing around in the settings did not reveal any setup issues.

So, I thought that was it for Outlook, and when back to Apple Mail....

After opening my Inbox in Apple Mail I now also see 750 messages! There are thousands (literally) of messages gone in a span of maybe 10 minutes. I checked all other email folders (including Trash) but found nothing.

After 90 minutes on the phone with my ISP I could not get back the contents of my Inbox (also verified by going to HostMonster's webmail and see the same 750 Inbox messages).

Does anyone have an idea of what might have happened?

I am absolutely devastated right now. Gutted, and still in some shock (I am a one person home business that lives & breathes through email).

Any help offered would be greatly appreciated.

I recently used windows mail to download my Gmail messages. The result was all Inbox messages were shifted into All Mail folder at Gmail website and in Windows mail also all the messages are in All Mail Folder. 

I had 3500 Inbox messages not one of them was spam now I am at a loss to organize thiese messages as All Mail Folder has now something like 5000 messages all jumbled. Every time now I download the messages from Gmail it happens again the inbox item get shifted to All Mail Folder.

Where is the glitch? 
Hello,

I'm just desperate to get my inbox messages now and didn't receive a helpful reply to my last message on Friday as yet!

I can send emails to external email addresses, when I try and send from outlook to outlook, it doesn't arrive. No messages sent since I stopped receiving inbox messages are showing in my sent items.

I have tried:
- verifying my email address
- changing my junk mail filters
- changing my password
- speaking to live chat support who said they could only help with login issues and couldn't help with this

I think there might be a deeper problem as for weeks my sent box has been full of repeat sends of emails I didn't actually send again, but sent once weeks ago.

Please please help - it's been nearly three whole days!

Thanks

Lizzie
All of my inbox messages suddenly went to the Delete folder.  Is there any filter or account options that caused this to happen?

Friday Nov 1, 2013 I had pages on incoming mail in my Inbox. The next day I have 0 messages in my Inbox. I do have all my file folders to the left and they have stored emails in them. I have used this account for decades under 1st msn, 2nd Hotmail now in the last few months it changed to Outlook. I have had problems on several occasions. One time I recall that I have 1 or 2 pages when there were 100's before. What's up with Outlook?

 

Jack

I just deleted by mistake the last 24 moths aprox of my inbox messages. Not really sure how it happened. But they are gone, not even in my Deleted folder. It seems they were emptied form the Deleted folder.

Question is, if messages have been emptied  from the deleted folder, is there any way to recover them?

Please help.

Thank you,

Jorge Torres

my inbox messages are in the way when I try to print one message .so that I only get a small amount of my print out and have to write the rest .how do I get the full page of my print out ?I didn,t have this problem before outlook took over .

 

Hello,

 

My email account has decided by itself to delete my inbox messages and place them in a POP forlder, which of course I cannot find!  My mails are very important to me and I would like to retrieve them asap.  What can I do?  I search everywhere in the settings but cannot find any answers.

 

I would also like to change the expiry date of my mail.  Indeed I do not want my mail to be deleted at all!!!

 

Thank you for your help.

Regards

IsaBLU

Once I have opened my Inbox messages, they automatically delete within 2 days.  The automatically deleted messages do not go to my Deleted Box.  Not sure where they go.  I cannot find them anywhere.  This started in September so I have no messages in my inbox for September.