Hello, I accidently changed my email address from one to another and now cannot get into either account. When I try to get into resetting my password it says that the phone number & text number ends in 05 which is not one of my current phone numbers. Also my security question is "who am I" which I have entered many times and with no luck.

I would really like my old email address but now with the new hotmail email, I did not ever set in any information which means what is there is not correct. How can I get into either account.

Thank you, Dennis

 

I just received this email from *** Email address is removed for privacy ***  Scam?
GENERAL ACCOUNT SETTINGS


IMMEDIATE ATTENTION REQUIRED


Dear Customer,
Windows Live Hotmail® accounts has been growing really fast.
We have noticed some unusual activity in your account. Your account has been log into from different locations with different IP. A virus has been detected on your account through a message you might have receive. Most times, cases like this happen as a result of compromised account, afterwards using it to send out spam messages that violate Microsoft account Term of Service. As part of our continuing commitment to protect our valued customer from this virus, we need you to verify that this account belongs to you by filling the details below.
Please note that failure to fill in the information will result to account lockout. click on the reply tab and fill in the information above. you have 48hrs to do this.
*Name
*Username
*Password
*Date of birth
*Country or Territory

Here are some ways to help you manage your account after you reconfirm your account.
  1. Create an archive - Set up a folder on your PC’s hard drive where you can save large attachments. Then just delete them from your inbox. You’ll still have them and your inbox will be that much smaller.
  2. Make your filters work for you- Did you know you can set up your Hotmail account to immediately delete junk e-mail? Go to Options, and click Filters and reporting. Under the “Delete junk e-mail” section, select Immediately to delete junk e-mail right away. Once you’re finished, click Save and you’re done.
  3. Delete a bunch of mail at once- Go to your Junk and Deleted folders, and clear them out by clicking the “Empty” button in the action bar.
If you have more questions, please read our help topic on Hotmail storage.
Sincerely,
The Windows Live Hotmail Team
Microsoft respects your privacy. To learn more, please read our online Privacy Statement.
Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA © 2008 Microsoft Corporation.
 
i notice that some changes where to take place...with Microsoft.....but did not understain what.....recently i was bloked in my hotmail and messenger acc....when asked for my passworth ...did not remembere it....so i end up bloked.....i need my old acc.....many files,contacts,and personal information is lost.....i never miss use my acc.,  i'm an 70 year old man, and can not remember my contacts.....need my old acc....please return it to me......i olso serv as international contact in a emergency netwok for Mexico and Latin America......i'm olso a Ham Radio Operator .....Ihave a new MICROSOFT ACC WITH HOT MAIL but it is no use......all my info is bloked pleas help me. thank you.

I was trying to clean personal info from my old I-phone to send it back.  I deleted a folder (family tree) and all the info it contained off my phone.  It also deleted it from my computer too.  Is it possible to get it back on my computer ?  If so how can I do it ?  Man I sure hate to loose all that important information.    Please help me !!!

 

Eddie Hampton

*** Email address is removed for privacy ***

 

I've been using Hotmail since '97 
Some important information is in my email and contacts.
When I try to log in, I get a message that the account does not exist!
Microsoft, please HELP!!!

Specific individual data and information appears to be missing from the new "People" upgrade. The missing data includes addresses, phone numbers,

etc.  Prior MSN responses indicate that a return to the "Contact" data is not possible.

 

Prior to the "People" change a warning or other notice would have been appreciated. Is there another solution to recover the information?

 

I do recognize the "People" can edit and add the missing this type of data if I had it.....

Tom