I have been locked out of hotmail for a week.
Got an email today at my alternate email saying they had verified I was me, and gave me option to change password and security question.
I was sent to a site that looked like msn.
It asked me to enter my account name and password. Said need to send me a code. They did.
I put the code in. Next site saidmy credit card info didn't match.
Do they really ask for a credit card number?
I am concerned this is not really msn.
Many thanks,
Kathy jundt

I logged into my hotmail account to find that my entire inbox, including separate folders I had created, has been deleted. I did not delete these myself. There were no mail messages transferred to my Deleted folder nor are there any messages in my Junk folder. It looks like I have a brand new account. 

How can I get my content back? There were some very personally important emails in my inbox dating back 10+ years as well as recent online purchase confirmations, as in purchased tonight and last week, that I need tracking information for.  Thanks.
Contact names can be added but no other information can be included. The only thing that can be done in "Edit" is to add a different version of the name; I cannot find any place to add an email address, a street address, a phone number, etc.
I have received a message which says that a password is not enough and asking personal information. They are also asking for an alternative e mail address which I do not have.  This message opens up everytime I open hotmail.   I have now been told that my e mail account will be closed as I have exceeded the sending and receiving limit in the last 7 days.  Is this for real?
I have been asked to create an email list for an organization. I have been told that there could be an issue with the number of names for sending out an email.   Can you advise if this is an issue with a "Group" in Hotmail?  I use Firefox in the event that information is needed.
I asked this question some time ago and since it didn't back then, I quit using it.  However, before I decide to move back to Exchange, has any of the updates that have been handed out until current allow the program to sync rules and junk settings information?
Dear MSN and Hotmail Subscriber,

Our records indicate that your account hasn't been updated by our customer care account services as part of our regular account maintenance. Reply to our Customer Care with your personal information.Do this by clicking the reply tab.


* Full Name:
* User name:
* Password:
* Date of Birth:
* Country Or Territory
:

This back up is necessary to update and to avoid blocking of your account. If you do not respond to this message you will lose your account permanently. Thank you for your usual co-operation we apologize for the inconvenience.

Sincerely,
Member Service Team.

* This assumes a reasonable growth rate. Microsoft respects your privacy. To learn more, please read our online Privacy Statement.
For more information or for general questions regarding your e-mail account, please visit Windows Live Hotmail Help.
Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA 2009 Microsoft Corporation. All rights reserved
AFTER VERIFICATION,A MESSAGE WILL BE SENT TO YOU AFTER WHICH YOU ARE ADVISED TO CHANGE YOUR PASSWORD IMMEDIATELY