Able to receive but unable to send – error 800CCCOE

29. May 2014 · Write a comment · Categories: Uncategorized · Tags: , , , ,

I have recently changed ISP and Windows Live Mail no longer sends from this account - receiving is fine.

I have contacted the email provider and checked the incoming and outgoing server details, and they directed me here to ask for help!

The error message that I receive is as follows:

The connection to the server has failed.

Subject 'Test'
Server: 'mail.tpg.com.au'
Windows Live Mail Error ID: 0x800CCC0E
Protocol: SMTP
Port: 25
Secure(SSL): No
Socket Error: 10013

I am now using Telstra Broadband ISP, and it is a TPG email account.

Any guidance would be greatly appreciated!

Buffie

Windows live mail

17. April 2014 · Write a comment · Categories: Uncategorized · Tags: , ,

Using win 7 & win Live Mail, I can receive e-mail but unable to send.

Receive the following from my ISP, shaw.ca;

The SMTP server returned an error.

Subject 'test 16/4'

Server Response: +OK POP3 ready

Server: 'mail.shaw.ca'

Windows Live Mail Error ID: 0x800CCC60

Protocol: SMTP

Port: 110

Secure(SSL): No

Have spent hours with the ISP & they say everything at their end works. I am able to use their webmail without problems. Settings have been entered many times & the ISP confirms they are correct. Have attempted to repair windows essentials. Everything was working normally for months prior to this problem.

Windows live mail

17. April 2014 · Write a comment · Categories: Uncategorized · Tags: , ,

Using win 7 & win Live Mail, I can receive e-mail but unable to send.

Receive the following from my ISP, shaw.ca;

The SMTP server returned an error.

Subject 'test 16/4'

Server Response: +OK POP3 ready

Server: 'mail.shaw.ca'

Windows Live Mail Error ID: 0x800CCC60

Protocol: SMTP

Port: 110

Secure(SSL): No

Have spent hours with the ISP & they say everything at their end works. I am able to use their webmail without problems. Settings have been entered many times & the ISP confirms they are correct. Have attempted to repair windows essentials. Everything was working normally for months prior to this problem.

Can receive e-mail but unable to send with mail.shaw.ca

17. April 2014 · Write a comment · Categories: livemail · Tags: ,

Using win 7 & win Live Mail, I can receive e-mail but unable to send.

Receive the following from my ISP, shaw.ca;

The SMTP server returned an error.

Subject 'test 16/4'

Server Response: +OK POP3 ready

Server: 'mail.shaw.ca'

Windows Live Mail Error ID: 0x800CCC60

Protocol: SMTP

Port: 110

Secure(SSL): No

Have spent hours with the ISP & they say everything at their end works. I am able to use their webmail without problems. Settings have been entered many times & the ISP confirms they are correct. Have attempted to repair windows essentials. Everything was working normally for months prior to this problem.

[Original title: Windows live mail]

Spontaneous Email Duplication

16. April 2014 · Write a comment · Categories: livemail · Tags: , , ,

Last evening, I tabbed to Windows Live Mail to check email (usually leave Live Mail open) and EVERY single email in EVERY folder spontaneously duplicated as new, unread emails in the Inbox over the following 45-60 seconds.  I immediately closed any open applications/windows and re-ran Security Essentials and Malwarebytes full scans (both apps were up-to-date and are scheduled to run daily).  Nothing found.  I've observed no other unusual activity since then.  I have only ONE email account associated with Live Mail through our ISP, Atlantic Broadband.  I checked with the ISP and they cannot offer an explanation.  Can you suggest what might have caused that activity?

Only Headers showing in Windows Mail after Windows update

16. March 2014 · Write a comment · Categories: livemail · Tags: ,

Hi, running Windows Mail under Vista SP2.  A Windows update ran itself today.  When I got the system back it went started Windows Mail (no input from me) and downloaded mail from my ISP - all by itself.  On completion, I have my usual list of folders and the updated mail list displayed from my Inbox.  Double clicking on any of these - newly downloaded and old mails - opens a window showing headers as expected BUT NO TEXT....

I haven't been using Windows Mail for a while because of an SMTP annoyance.  When I have downloaded dealt with emails from my ISP up to and including last week, the full email - header and text has been displayable.

I restored Windows to its previous version and got the 'success' message which also says 'data not changed'.  So it's still hiding all the text in my mail.  Attachments - referred to in the Header of course - open fine.  Just no text ... dating back years ... aaah well, dog's want walking now....

Any ideas?  Thanks folks

Jason

Can’t delete emails transfered from ISP to WLM 2012

08. March 2014 · Write a comment · Categories: livemail · Tags: , ,
Got a new computer, old one died.  Installed Windows Live Mail 2012.  Was using an older version on the old computer.  Copied all my old emails from my ISP's web site into WLM.  Now I'm stuck with THOUSANDS of emails I can't delete!  I can delete any new emails that I've received.  I suspect the problem might be going from POP3 to uh, whatever the four character one is called!  Any ideas?  Thank you. 

Receive email only sporadically; multiple error mesages

25. February 2014 · Write a comment · Categories: livemail · Tags: , ,
A recent lightning strike in the area killed my internet access.  Since my ISP helped me correct that problem I am rarely able to download my email.  The most common error message is 800CCC90.  Sometimes that is accompanied by 800420CD and 800CCC0F.

Why can’t I get Outlook to connect to my ISP?

19. February 2014 · Write a comment · Categories: Outlook for Mac · Tags: ,

I have a friend who recently bought a MacBook Pro to replace her pc. She had Apple migrate all her data over to the MacBook Pro. We then installed Office for Mac 2011. Her preference was/is to use Outlook for her email. This only became known to me after I got her email set up and working in Mail (Apple's mail app). I then proceeded to set up Outlook with the exact same settings that I successfully used for Mail, i.e., incoming and outgoing servers, ports, SSL, authentication (name and password), etc. There was a brief time when it was up and running, but inexplicably, this is no longer the case! The error message I get continues to point to authentication and her ISP's denial of services. Unfortunately the tech person for her ISP could not help me. Has anyone else had this problem? Any help would be appreciated.

POP3 & Exchange / Connected Accounts / Parrallel?

03. February 2014 · Write a comment · Categories: Outlook for Mac · Tags: , , ,
I have recently purchased a MBP and have set up Outlook 2011 for Mac, I'm facing some problems with the way I was using my Windows config vs. the Mac

I have two major e-mails accounts which I use for my company (using example domains below)

abcdefg.com (hosted exchange with my ISP)
zyxwvut.com (Pop3)

Currently in Outlook for Windows I've had both of these e-mails set up, and the pop3 e-mail delivers directly to the Exchange Inbox (data file), eliminating the need for me to store any mails from the pop3 account on the pop3 server or keep a local copy of the mails.    The same applies to sending items from the pop3 account.

I've not been able to find a solution for replicating this situation on the Mac and therefore assume it's just not possible, so as a workaround I've set up two rules to deal with incoming and outgoing mail and no mail gets stored on the pop3 on the mac.

However as the pop3 is my primary e-mail account for sending e-mails it is very time consuming and annoying to keep having to manually change the sender to zyxwvut.com, in Windows Outlook this was in most cases automatic when replying from the Inbox.  I've sent about a hundred e-mails and forgotten to change the sender to the pop3 domain confusing a lot of people.

I've tried to identify 3 possible solutions below - I would like suggestions on these or possibly any other solution.

Firstly, I wonder if there is a simple solution to this and if anyone has a better suggestion for my problem above rather than using the "Rules" to achieve what I need.  Any other ways to overcome the sender problem, 3rd party apps? custom rules? workarounds?

Secondly, I was thinking that I could possibly move abcdefg.com from hosted exchange with my ISP to Microsoft 365 Online and use "connected accounts" to get the zyxwvut.com account linked on there, however I cannot find from multiple searches on this forum and others concrete evidence to suggest if Office365 connected accounts work on Mac Outlook 2011 or not.

Thirdly, I could run Outlook 2010 on Parallel Windows?  Not sure exactly how this works, but my biggest concern would be spotlight search on my e-mail which is one of the reasons I switched over to the Mac in the first place.

Thanks for all of yours time!



« Older articles