How does one delete the extra junk mail folder that has appeared in Windows Live Mail (Windows 8.1) It will not respond to either the delete or rename commands
I am hoping somebody can help me with this. Last year, I realized spam was sent from my account when I saw a bunch of undeliverable emails in my inbox. I quickly changed my password to an even more ridiculously hard one with letters and more numbers, added the two step verification, and deleted many email contacts and many of my sent emails. A few weeks ago, I noticed spam was being sent from my account again when I happened to come across a message in my junk mail folder sent from my account and copied to me. I saw that this email was sent to contacts that are no longer on my contact list! (I now have a brand new computer, which is less than a month old, and it is completely free of viruses and malware based on the daily scans scheduled on it.) I changed my password again to be on the safe side, but noticed another spam email (this time in my inbox) just the other day. I have not received any undeliverable messages in my inbox in either of the last two instances. There is also nothing in my sent mail or deleted folders that I do not recognize and all of my security info isaccurate. Is somebody side stepping the two step verification or is this spoofing? Is there anything that I can do? Will closing the account help?
I have tried unsuccessfully to get help from MS Technical Support. After weeks of waiting and sending follow up messages, I finally received a response. They sent links onchanging my password and how to manage
my junk mail folder. No questions were answered. I foolishly thought calling would be better. What a disaster. I had an incredibly frustrating hour long conversation with somebody who had a lot of difficulty understanding me. He did ask lots of questions about
the US as he mentioned that he was in the Philippines and wanted to visit the states. This guy was the manager! Any insight from anybody would be awesome! Thanks.
This has been a long term problem with Windows Live Mail
The new mail sound notification works as expected for new mail arriving in my inboxes BUT whenever I delete an email from my JUNK mail folder a few seconds later I get the New mail notification sound.
The visual indicator in the taks bar also suggests a new email has arrived but this is not correct. There are no new or unopened emails in Hotmail or any other other accounts I use in WLM. The new mail notification is not accurate as presently it is constantly giving false alarms.
Please advise.
I have Outlook 2011 for Mac and use a live.com (outlook.com) address. Though MOST of the junk mail comes through to my junk mail folder on my mac, some never does. That means I have to keep checking live.com for some junk mail that never reaches my computer.
Does this mean OTHER mail never comes through? It seems that all the mail in my online inbox appears on my mac's Outlook 2011 inbox. Using 10.7.5 Lion if that's relevant.
Hi guys,
I've posted this question before, but the person assisting me seems to have fallen off the planet.
I'm having an issue in Windows Live Mail where I get a notification when junk mail arrives. Even if the mail is instantly moved straight into my junk mail folder, I get the new email notification and the new mail icon appears on the program bar.
Is someone able to let me know how I can fix this issue? It's extremely annoying.
Thanks.
Have not received any email on our 2 Outlook accounts since Wednesday evening. Nothing in inbox; nothing in junk mail folder. Some mail goes out. Some does not. Have checked using multiple browsers on different computers/devices/browsers.
Windows and Outlook are up to date.
Am using Google Chrome and have cleared data on the browser.
Inbox full should not be an issue. Can't get the left gear wheel tp pop up to mange folders and see storage total as posted on one troubleshooting answer.
We have made no changes to any Outlook or firewall settings.
Have tried to set up forward email to a second account. Outlook recognizes the setting but no email is forwarded.
Sent myself an email to my Outlook account from my Outlook account. Outlook does not show and is not forwarded to second account.
Windows 7 (up to date) and Google Chrome Version 30.0.1599.101 m
What to do now?
I can't access my Junk mail folder. When I attempt to do so the system thinks about it then just stops. Is there a fix for this?
from one day to the next, the junk mail folder goes missing; this has happened three times; no error code, no message, just no junk folder
I can't seem to delete items in my junk mail folder. Was referred to "check status," which reported that everything was fine. I am running Vista 32bit and using Chrome.
I received an email in my junk mail folder that was not junk and got the message "this looks suspicious to our filters and will be deleted after 10 days" (might not be the exact message but close enough). I didn't even get the usual options to select
"wait, it's safe" or "add to contacts". So I selected "not junk" from the above drop-down menu and moved it to my inbox. When I tried to view it in my inbox, it was blank. I then added the sender's contact info to my contacts. I contacted the sender and
they resent the information in a separate email. This email did go directly to my email, but again was blank - I'm assuming because the content was blocked as I could view it on another device.
If indicating an email is not spam/fishing/suspicious/etc. and adding the sender's info to my contact list, safe sender's list is still not sufficient to unblock content, how exactly am I supposed to view the email?
This is not the first time this has happened, and it's incredibly frustrating!
(There are also other emails that continue to end up in my junk mail folder, even though I have added them to my safe sender's list, as a contact. Again, totally frustrating...).
Thank you.
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