Why is the junk email filter no longer working?.

27. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,
Recently I have been getting a large number of junk spam emails from the same industry, and the same senders.

I select them as junki everytime they come in, and they send to my junk folder. However all new emails still come to my inbox.

I can not set "exclusive" because there are a lot of unknown accounts that I still need to receive.

However these junk emails that I select as junk isn't being saved. Why don't they get saved as junk and go directly to junk folder?

Also, why don't we receive any technical help? Why is the support from public only? I had read through similar posts of support but the responses are never appropriate or helpful.

I expect helpful and appropriate support...... I do not want amateurs who are only guessing. And I do not want to have to repeat myself over and over....

Note: I can not use "exclusive" option. As a lot of emails that I receive I do not know the sender until they are received. Also, I am not going to update my browser or change anything else on my PC. That is completely stupid to ask. This is not a problem with my PC...

Also, I am of English speaking background, and I do not understand any other language, I expect English response with proper grammar so I can understand...