The problem starts with receiving e-mails notifications everyday from a website, and then BY MISTAKE i moved 2 e-mails to the junk folder, but when i noticed that, i moved them back again to my inbox. and since then i haven't been able to receive any of
their e-mails !!!
I have been having this issue for about a month !
The last month i have been contacting the website i should receive e-mails from , and thought that it was their problem. but they told me that they are already sending me e-mail, I'm the one who is not receiving.
PLEASE DON'T TELL ME TO GO TO THIS LINK " I'm not receiving emails sent by my family or friends "Because i already read all the history messages that look like my problems and i did all the steps said but none of the answers helped me.
I added the e-mail address to my safe list senders and my safe list, don't have any e-mails added to the block list, I haven't made any rules, i deleted my account on my phone so there won't be another device controlling my e-mail, i tried opening my e-mail
from another computer and another browser but still problem exists, also i'm not forwarding to another e-mail, checked my junk folder, deleted messages, junk folder settings,.... all of that and more. I have no more option left to do, so i'm posting this message
maybe someone will help.
I don't know if this is important but My e-mail was hotmail and i upgraded it to outlook, but that was a long time ago before this problem happen.
Please HELP ME !!! These e-mails are VERY important to me !
Original title: New registered domain email wrongly identified as junk
Dear Sir,
This is an urgent issue. I'm not sure if this is the right place for me to escalate the issue but I hope to get help here.
My company has just newly registered for a domain www.niagaborong.com, and the problem is when we use the email address from this domain (For example, *** Email address is removed for privacy ***) to our customer who is using hotmail, the email will automatically go into Junk folder.
Can you please assist and help me to solve this problem and add us into the whitelist so that our company domain email will not go into Junk folder?
Thank you and urgently, sincerely I'm hoping to receive your reply.
Warmest Regards,
Soon Hooi
Morning, Having issues with Hosted Exchange since an Outlook 14.3.2 (130206) update. Emails sents from a hosted exchange (via Outlook desktop) are being moved into the junk folder.
When sending via Apple Mail or OWA all fine, but fall back into junk when syncing with Outlook desktop.
Are there any known issues?
Spec: Mac
Outlook: 14.3.2 (130206)
Thanks,
Andy
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