SkyDrive not syncing locally

10. November 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,

Hi


I have Lenovo Tablet 2 with SkyDrive partially syncing (intentionally only one specific folder off root) to a local SD card. All worked well until I had a reboot issue and had to pull out the SD card to get the device to boot. The SD card is in fact working fine but when I rebooted, the Bitlocker did not automatically unlock and I got a SkyDrive error that it could not find the local SkyDrive directory - this is now back in place however, since I had to do that, SkyDrive is not syncing correctly. I added some files from another device to the cloud and changed directory structure in a sub-folder and this has not synced to my Tablet - and the change in directory folder is still the same as before and new files not downloaded or even visible.


FYI, I have verified the following, as requested by moderators on other threads:

  • Can you confirm if your computer is connected to the internet with stable connection and not on a metered network?  YES
  • Can you check if the SkyDrive Sync Engine continues to run and doesn’t continue to crash?  Go to Task Manager and ensure "Sky Drive Sync Engine Host" process is running.  RUNNING
  • Is there an error message on the top right corner of the screen when you launch the SkyDrive app?  NO ERRORS
  • Have you tried uploading new files via web? Are they synching down to your computer?  YES

I have also ran the SkyDrive Self Help Troubleshooter w/out any noticeable results.


I have tried to take SkyDrive offline but from Explorer, I get the following error:

Obviously there is an issue.  In the Metro app, I have 4 files supposedly being downloaded but then when I look at their status, they are showing as complete.  However, when I tried to view one, in Word, it then downloaded - it now appears to be available offline.


So, how can I fix or reset this please?


Thanks