I need help getting into my blocked Hotmail account from a live person that can help me as I keep getting trapped in the automated Recovery system. Everything I have tried that has been suggested in the que/ans forum has not worked......end up back in the "circle".  Surely there is some way to get around the automated system and have a real person help you........isn't there???   I am old, like your Grandmother, and not computer wise enough to get along with just hints! ha    Thanks, Happy